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Rowley Grill & Tap

Floor Manager / Manager on Duty

Job Description

Rowley Grill & Tap is looking for an experienced, hands-on Restaurant Floor Manager / Manager on Duty to help lead our front-of-house team during busy shifts. We're looking for someone who enjoys being on the floor, working alongside the team, helping wherever needed, and taking ownership of the guest experience. The ideal candidate has restaurant experience, is comfortable making decisions, and can keep a busy restaurant organized without needing constant direction. What You'll Do Serve as the Manager on Duty during assigned shifts Lead and support servers, bartenders, hosts and support staff Help manage the flow of the restaurant during busy periods Jump in wherever needed — hosting, running food, bussing tables and supporting servers Communicate with the kitchen to keep service running smoothly Handle guest concerns and service recovery Make decisions regarding staffing, sections, cuts and shift coverage Maintain cleanliness, side-work and service standards Help train and develop FOH employees Assist with opening and closing responsibilities Communicate staffing, operational and customer issues to ownership and management What We're Looking For Previous restaurant experience required Previous restaurant management, shift-lead or supervisory experience preferred Strong communication and leadership skills Comfortable taking charge during a busy service Willing to work alongside the team rather than simply supervise Reliable and able to work independently Strong customer-service instincts Available nights and weekends, particularly Friday and Saturday evenings Schedule potential for additional hours depending on experience, availability and interest. About the Role We're a locally owned restaurant with an established kitchen and front-of-house team. We're looking for someone who can be the go-to person in the building during busy service — supporting the staff, solving problems and making sure our guests have a great experience. This could be a great fit for an experienced server, bartender, shift leader or restaurant manager who wants a leadership role without the schedule and demands of a full-time General Manager position. If you're someone who sees a problem and jumps in to solve it, we'd like to hear from you.
Pay:
$24.00 - $28.00 per hour Expected hours: 12.0 - 18.0 per week
Work Location:
In person
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