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IHOP

Designated General Manager

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Job Description

Restaurant General Manager experience is a must. As our Designated General Manager , you will be the driving force behind our daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.
Key Leadership Responsibilities Team Building and Coaching:
Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
Financial Management:
Oversee the financial performance of the business unit through effective scheduling, inventory control, and cost control measures. Driving and supporting sales initiatives and profitability.
Guest Hospitality:
Actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
Quality Control:
Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
Culture & Accountability:
Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.
Required Skills Dynamic Leadership:
Proven ability to lead, inspire a team, and keep cool under high-volume pressure.
Exceptional Communication:
Stellar interpersonal skills rooted in empathy, customer service, and team engagement.
Operational Agility:
Master-level organization and time management to navigate shifting floor priorities fluidly.
Experience:
Proven track record in restaurant environments, with previous leadership or supervisory experience preferred.
Technical Skills:
Comfortable managing administrative tasks using a variety of technical systems.
What we offer:
Daytime hours and 5-day work week Competitive pay Comprehensive benefit options including 401K with up to 4% employer match Bonus eligibility - High performing manager are eligible to participate in a bonus program with 50% profit sharing without any upfront investment Career Development opportunities Paid Time Off - eligible for 2 weeks of PTO as of the first year of employment EEO Employer Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant — a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. -

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Employee Stock Options (ESOs)