General Manager - City Social Gainesville City Food Hall - 3.0 Gainesville, FL Job Details Part-time | Full-time $65,000 - $75,000 a year 7 hours ago Benefits Paid time off Qualifications Vendor relationship building Sales management Expense management Team development Bachelor's degree Hospitality industry experience Sales budget management Profit & Loss statement Recruiting Productivity software Community relationship building Restaurant cost management Profit and loss analysis Cross-functional communication Full Job Description

POSITION SUMMARY

The General Manager (GM) is a multifaceted and mission-critical leader responsible for the holistic performance of the food hall. This role directly oversees the financial health, exemplary guest experience, proactive vendor service, meticulous facility maintenance, and sustained team development and morale. Furthermore, the GM is charged with cultivating win-win partnerships with both vendors and team members, and executing strategic marketing and community engagement initiatives to drive revenue and strengthen the food hall's overall community appeal.

RESPONSIBILITIES

Sales & Financial Management Ensures the bar is operated and managed in a profitable manner with daily inventory checks, regular bar promotions to increase sales and collaborations with liquor vendors to subsidize costs Driving sales to the Food Hall through regular activations and promotions Networking and establishing a presence within the community Responsible for the overall revenue generation of large events P&L Monthly review and management with corporate on a monthly basis. Able to explain all f&b costs, trends, variances and opportunities. Analyzes vendor sales reports, spots trends, makes recommendations to ensure optimal vendor success Oversees the use of weekly and period declining budgets for all controllable expense categories. Vendor Relations Responsible for keeping all vendor stalls at full capacity (sourcing, courting, and onboarding) Monitors performance of vendors to ensure profitability for the Food Hall Communicates and proposes solutions for gaps in vendor management to the CEO. Facilitates open discussions and communication with vendor partners to improve organizational efficiencies and practices. Resolves vendor complaints and concerns Builds win-win partnership with vendor partners. Operations & Compliance Ensures the daily opening and closing procedures, service, and overall cleanliness of the facility are being performed Oversees operations, service, compliance and overall cleanliness of Food Hall. Vets and approves staff work schedules, and audits hourly team member schedules to ensure coverage for meal periods. Communicates and proposes solutions for gaps in operational processes, training, and guest service Trains and implements all new operations and procedural changes as it pertains to improving policies and procedures. Ensure all activities, games and rooms are clean at all times, fully operational and serviced. Responsible for all maintenance of equipment and deep cleans. Team Leadership Manages AGM and or Supervisors and Events & Social Coordinator and facilitates their development through coaching and feedback. Promotes, works, and acts in a manner consistent with the mission, vision, and values of City Food Hall. Oversees the hiring, disciplinary, termination process and documentation for all personnel. Provides leadership and coaching to Supervisors in the areas of guest service, recruiting, hiring, training, coaching, and mentoring employees to achieve goals. Develops a culture of teamwork, empowerment, service, and fun by ensuring all team members know why their job is important. Conducts weekly team meetings. Leads by example

QUALIFICATIONS

EDUCATION

AND EXPERIENCE

• Post Secondary School, Bachelor's Degree preferred
• Five (5) or more years of experience as a General Manager in a restaurant or entertainment facility with annual sales of at least $3 million dollars
• College Campus life food management a plus
• At least 5 years of P&L responsibility with experience in creating: o Declining Budgets o Annual sales budgets o P&L analysis

COMPETENCIES

• Demonstrative ability to identify opportunities for creating cost efficiencies.
• Experience in management team development.
• Knowledge of cloud-based management systems.
• Strong organizational, interpersonal skills.
• Creative problem solver abilities. Must be able to identify real obstacles and viable solutions.
• Must be able to influence across all functions and levels in the organization.
• Advanced knowledge of Google Workspace and MS Office.
• Ability to work in a fast paced, changing environment.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Industry knowledge or strong passion for guest service.

Job Types:

Full-time, Part-time Pay:

$65,000.00 - $75,000.00 per year

Benefits:

Paid time off

Work Location:

In person