at Coeur d'Alene Resort in Coeur d'Alene, United States Job Description Run a Room on the Most Beautiful Lake in America General Manager | The Coeur d'Alene Resort There's a moment that happens here almost every night. The sun drops behind the Selkirks, the lake turns the color of a struck match, and a table of four who drove up from Boise stops talking mid-sentence to look out the window. That's the room you'd be running. The Coeur d'Alene Resort has been the heart of this town for decades

• a lakeside property with a golf course famous for its floating green, a spa, and a collection of restaurants and bars that serve everyone from a couple celebrating fifty years to a family in flip-flops who just got off a boat.

We're hiring a General Manager who understands that all of those guests deserve the same standard of care. What the job actually is You own the four walls. Service, staffing, standards, and the P&L. You are on the floor at the moments that matter

• the 6:45 crunch, the party of twelve that shows up as eleven, the Saturday in July when the whole town is here. You set the tone by how you handle those moments, because your team is watching you more closely than they're watching any handbook. You'll be responsible for: + The guest experience, start to finish
• greeting to goodbye, and the recovery when something goes sideways. You read a room. You notice the table that's gone quiet. You fix things before a guest has to ask twice. + Building and keeping a team
• hiring, training, scheduling, and developing hourly staff and assistant managers into people who want to stay. Retention is a real number we care about, and it starts with how people are treated on their first week. + The financials
• building and hitting a budget, managing food and beverage cost, controlling labor against volume, and reading a P&L well enough to explain a variance and do something about it. Weekly forecasting, inventory discipline, and clean par levels are part of the rhythm. + Standards and compliance
• sanitation, alcohol service, safety, and the resort's service standards, held consistently whether or not anyone is looking. + Partnering across the property
• with the culinary team, banquets, front desk, and the rest of F&B, because a resort guest doesn't see departments, they see one experience.

Who we're looking for A hospitality person, not just an operations person. You get genuine satisfaction out of making someone's night. It's not a performance for you. A patient, empathetic leader. Restaurants are full of people havi To view full details and how to apply, please login or create a Job Seeker account