Sports Bar General Manager Buffalo Wild Wings | Munson Restaurants - 3.4 Metairie, LA Job Details Full-time $55,000 - $65,000 a year 1 day ago Qualifications Food quality maintenance Kitchen health and safety standards Staff performance monitoring Customer communication Cash amount verification Fiscal management Bar storage area management Quality assurance experience within food and beverage industry Bar cleaning Food service health code compliance Team supervision Bar safety compliance (food service) Food service workstation cleanliness Balancing cash drawers Budget control Safety regulations Coaching Staff scheduling Regulatory compliance Bar supply ordering Team scheduling Team development Supervising experience Inventory tracking for food cost management Hospitality industry experience POS Leading team collaboration initiatives Bar storage maintenance Schedule creation Materials management in food and beverage Full Job Description Sports Bar General Manager Welcome to Buffalo Wild Wings , where game-day energy meets great hospitality. As a Sports Bar General Manager , you'll lead everything inside the building—from guest service and daily operations to coaching your managers and supporting your team. You'll help create a high-energy, guest-first experience while owning fiscal responsibility and keeping the bar running smoothly from tip-off to last call. Schedule Full-time How You'll Lead Report to our Operations Partner , and lead location managers who report to you Own all in-house operations, ensuring service, hospitality, cleanliness, and team performance are consistently strong Coach, train, and support team members and managers to deliver fast, friendly, accurate service Oversee daily execution—monitoring flow during rushes, resolving issues quickly, and keeping priorities clear Support and maintain strong guest experience standards throughout the shift Help manage inventory, ordering, and supplies to keep the bar stocked and operating efficiently Maintain quality standards for food, beverages, and overall guest-ready presentation Ensure compliance with applicable safety, sanitation, and responsible service standards Handle fiscal responsibility and help drive performance through smart, consistent management What We're Looking For Proven leadership experience in a restaurant or other fast-paced service environment Strong communication skills and the ability to coach in the moment A guest-first mindset and a passion for creating a great atmosphere Experience managing multiple priorities during busy shifts Reliability, integrity, and a commitment to doing things the right way Why Buffalo Wild Wings Be part of a team that lives for game day and delivers unforgettable experiences Grow your leadership skills with a supportive management team Lead in a fun, energetic environment where your decisions make a real impact If you're ready to lead with energy, care, and accountability, we'd love to hear from you.
REQUIREMENTS
Lead daily sports bar operations to deliver fast, friendly, game-day guest experiences. Manage and schedule hourly team members to ensure adequate coverage during peak hours and high-volume events. Oversee inventory, receiving, and cost controls to maintain service levels while minimizing waste. Train, coach, and develop staff to strengthen hospitality skills, POS proficiency, and safety compliance. Manage the managers and ensure consistent execution of brand standards across shifts. Maintain a clean, compliant, and well-organized bar and dining environment in line with health and alcohol regulations. Monitor cash handling, reconcile shift totals, and follow company policies to ensure accurate reporting. Manage bar service quality for beer, cocktails, and specials while meeting speed and presentation standards. Coordinate with kitchen and floor leadership to manage ticket flow and reduce guest wait times. Handle guest concerns professionally, resolve issues when possible, and escalate to leadership per brand guidelines. Ensure full compliance with food safety practices and responsible alcohol service, including proper ID checks for guests. At Buffalo Wild Wings, the game-day energy never takes a day off. As a Sports Bar General Manager, you'll lead the team that creates a fun, welcoming atmosphere where guests can unwind, cheer on their favorites, and enjoy great food and drinks. You'll keep service moving strong during every rush, coach your crew to deliver standout hospitality, and maintain a bar area that's stocked, organized, and ready for what comes next. If you're a positive, hands-on leader who sets the standard and brings people together, you'll feel right at home here.