Assistant General Manager Morrow Hospitality - 4.5 New Orleans, LA Job Details Full-time $70,000 - $85,000 a year 8 hours ago Qualifications Food Safety Manager Certification High school diploma or GED Food and beverage industry expertise Full Job Description Are you an ambitious hospitality manager ready to make the leap to executive portfolio leadership? Morrow Hospitality is seeking a dynamic, forward-thinking Assistant General Manager (AGM) who possesses the drive, work ethic, and "stretch capabilities" to eventually step into a full General Manager role within our company. This is not a passive supporting role. As an AGM, you will actively manage operations at one of our 5 distinct concepts alongside our senior leadership team. You will undergo a deliberate, hands-on professional development program designed to master multi-unit P&L management, financial strategy, and talent architecture. The ideal candidate has a rock-solid foundation in restaurant operations and a deep hunger to be coached into a top-tier executive.

Core Responsibilities & Stretch Goals Operational Partnership :

Work in direct lockstep with the General Manager and executive ownership to run daily front-of-house and back-of-house operations across all 5 distinct venues.

Team Leadership & Culture :

Oversee the interview, selection, onboarding, and continuous training of front-of-house staff. Act as the primary cultural catalyst on the floor, coaching and mentoring team members daily.

Financial Oversight Tracking :

Assist the General Manager in auditing weekly food and beverage costs (COGS), building labor schedules against local tourism cycles, and checking POS reporting systems to protect portfolio margins.

Guest Experience & Resolution :

Set the standard for 5-star service by leading by example on the floor. Address guest concerns with absolute poise and use data from guest comments to improve internal systems.

Compliance & Standard Auditing :

Ensure the restaurant maintains perfect alignment with Louisiana health codes, safety regulations, and interior cleanliness standards.

Desired Qualifications & Stretch Capabilities Education :

High School diploma or equivalent required; a Bachelor's degree in Hospitality Management or Business Administration is a distinct plus.

Experience :

At least 3-5 years of proven leadership experience as a Assistant Manager, Service Manager, or high-volume Shift Supervisor in a fast-paced restaurant setting. The "Stretch"

Trait :

Documented career history showing rapid promotion, an eagerness to take on unprompted projects, and a clear desire for professional growth.

Logistical Skills :

Deep proficiency with modern restaurant tech (POS systems like Toast, reservation platforms, and inventory tracking software).

Leadership Style :

Exceptional communication skills with the unique ability to motivate, lead, and unite a diverse workforce through high-stress, high-volume shifts.

Credential s:

Must possess (or be able to rapidly obtain) a valid Food Safety Manager Certificate and a Louisiana Responsible Vendor Permit. More detail about Morrow Hospitality part of Morrow Hospitality