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JN
Jake N Joes Sports Grille
Restaurant Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
Love Sports? Love Hospitality? Lead with Jake n JOES. Jake n JOES Sports Grille is looking for an energetic, hospitality-driven Restaurant Manager to join our team. We're not looking for someone to simply manage shifts—we're looking for a leader who inspires teams, develops talent, and creates memorable guest experiences. As one of New England's premier sports restaurants, we're looking for sports enthusiasts who thrive in a high-energy environment and enjoy creating an unforgettable atmosphere for guests. Whether it's the World Cup, NFL Sundays, March Madness, UFC Fight Nights, or your local team's biggest game, our managers help bring the excitement to life. Position Summary The Restaurant Manager is responsible for leading daily restaurant operations while ensuring exceptional guest experiences, developing team members, maintaining operational excellence, and driving sales and profitability. This is a hands-on leadership role requiring strong communication, organization, and a passion for hospitality. Responsibilities Lead front and back of house operations during assigned shifts. Deliver exceptional hospitality and ensure every guest receives outstanding service. Coach, mentor, and develop hourly team members and future leaders. Hire, train, and onboard new employees. Manage labor, scheduling, and productivity to achieve company goals. Maintain food safety, sanitation, and health department standards. Execute company initiatives, promotions, and special events. Assist with inventory, ordering, and cost controls. Maintain a clean, organized, and safe restaurant environment. Lead by example while fostering a positive, accountable, and team-first culture. Skills Previous restaurant management or supervisory experience required. Passion for sports and creating an exciting game-day atmosphere. Strong leadership, coaching, and communication skills. Excellent guest service and hospitality mindset. Ability to multitask and make decisions in a fast-paced, high-volume environment. Proficient with Microsoft Office, including Word, Excel, and Outlook, for communication, reporting, scheduling, and administrative responsibilities. Availability to work evenings, weekends, and holidays. ServSafe Certification preferred (or willingness to obtain). Positive attitude, strong work ethic, and a hands-on leadership style. Why Jake n JOES? At Jake n JOES, hospitality is at the center of everything we do. We're committed to creating memorable experiences for our guests while developing leaders who are passionate about people, teamwork, and operational excellence. If you're a hospitality professional who loves sports, enjoys leading great teams, and thrives in a fast-paced environment, we'd love to meet you.