Shift Manager Dunkin' | Cadette/Nadreau Network - 3.3 Lancaster, MA Job Details Part-time | Full-time From $18 an hour 1 day ago Benefits Paid training Paid time off Employee discount Qualifications Kitchen health and safety standards Customer communication Customer relationship building Guest relations Food service health code compliance Branding consistency In-person customer service Food safety sanitizing procedures Customer engagement Cleaning Full Job Description Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Managers . This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

Earned PTO Flexible scheduling Paid training and development Employee discounts on all your Dunkin' favorites Opportunities for continued growth

What You'll Do:

As a Shift Manager, you'll be the go-to person during your shift, helping to: Lead by example and support your team in delivering top-notch guest service Keep operations running smoothly - prepping food, managing inventory, or handling cash Train and coach crew members to be their best Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards Step in for the manager when needed, help make key decisions What You Bring to the

Table:

Previous experience in food service or retail (leadership experience is a plus!) A positive attitude and strong communication skills Ability to multitask and stay cool under pressure Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays A team-first mindset and a passion for great coffee and customer service

REQUIREMENTS

Provide excellent guest satisfaction, service speed, and product quality Previous experience working in a cafe or quick service restaurant preferred Show passion about results by setting compelling targets and delivering on commitments Meet safety and sanitation standards Anticipate and understand guests' needs and exceed their expectations Works well in a team environment Must be 18 or older In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.