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MM
Marlborough, Ma
Banquet Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
We are a large-scale restaurant/banquet hall seeking a skilled and experienced Banquet Manager to join our team. As the Banquet Manager, you will be responsible for overseeing all aspects of banquet operations, ensuring exceptional guest service and successful event execution. This is a key leadership role that requires strong organizational skills, excellent communication abilities, and a passion for delivering outstanding guest experiences.
Responsibilities:
- Coordinate and Run all banquet events, including weddings, social gatherings, and corporate functions
- Collaborate with clients to understand their event requirements and provide customized solutions
- Manage and train banquet staff
- Ensure proper setup of banquet rooms, including table arrangements, decorations, and audiovisual equipment
- Monitor event timelines and ensure seamless execution of all activities
- Maintain inventory of banquet supplies and equipment
- Oversee food and beverage service during events to ensure high quality and guest satisfaction
- Handle guest inquiries, concerns, and complaints in a prompt and professional manner
- Conduct regular inspections of banquet areas to ensure cleanliness and adherence to safety standards
- Collaborate with other departments, such as culinary and sales, to ensure smooth coordination of events
Qulifications:
- 1 year minimum previous experience in a Banquet/Event Manager role within the hospitality industry, preferably in a hotel or upscale restaurant setting
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills to effectively interact with clients, staff, and vendors
- Exceptional customer service skills with a focus on exceeding guest expectations
- Present yourself as a polished professional in manner and attire
- Knowledge of market trends in banquet services and the ability to adapt accordingly
- Proficient in time management to meet deadlines and prioritize tasks effectively
- The ability to remain calm and professional under pressure If you are a dedicated professional with a passion for creating memorable events and delivering exceptional service, we invite you to apply for the position of Banquet Manager.
Job Type:
Full-time Pay:
$55,000.00- $65,000.