Assistant General Manager (AGM) The Black Whale - 3.5 New Bedford, MA Job Details Full-time 2 hours ago Qualifications Computer operation Customer communication Table cleanliness maintenance Staff supervision Team supervision Cooking Team development Hospitality industry experience Food and beverage industry expertise Leading team collaboration initiatives Managing kitchen staff Cleaning messes in dining areas Productivity software POS systems Team motivation (leadership skill) General management Customer complaint resolution Full Job Description The Black Whale is the premier high volume restaurant (200 seats, over $5,000,000 in sales) on the South Coast of Ma, serving Innovative Coastal Cuisine. It is part of Servedwell Hospitality, owners of Cisco New Bedford and Joe's Original restaurants. The Black Whale in known for high quality creative dishes and sushi, paired with excellent service, in a one of a kind waterfront location. We're looking for an Assistant General Manager for our highly successful and growing restaurant! Applicants must possess a passion for great food and hospitality, strong culinary skills and proven leadership. Benefits of working at Black Whale include: Excellent Compensation Professional Operation Best restaurant on the South Coast Growing Company Reports To Partners & General Manager Supervises/Oversees All FOH Hourly positions Provides Leadership at restaurant level. Manages the day-to-day operations of the restaurant. Develops, directs, and supervises hourly Team Members to ensure consistent execution of The Black Whale and Cisco NB (The Black Whale and Cisco NB) quality standards, operating systems, procedure, philosophies, and culture.

REQUIREMENTS

Minimum 2 years' experience working as Manager in a similar restaurant concept or successful Manager with The Black Whale and Cisco NB. Successful completion of The Black Whale and Cisco NB Management Training Program. Successful completion of AGM Development Guide. Demonstrated track record of strong leadership and ability to lead high performing teams. Demonstrated ability to obtain results through others. Demonstrated ability to achieve positive financial results Is genuinely hospitable, warm, sensitive, and polite to our Guests. Exhibits a neat, clean, and professional image at all times. Excellent leadership and motivational skills. Excellent interpersonal/listening/communication skills Excellent problem resolution/Guest recovery skills. Attention to detail and analytical skills. Ability to adapt to changing priorities and manage workload with minimum direction. Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Remains positive and calm under stressful conditions. High -level organizational skills. Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.). Strong commitment to serving others. Dependable, trustworthy. Commits to professional and personal self-development. Sufficient mobility including, but not limited to bending, turning, twisting upper body, reaching. Able to transport and carry objects (such as cases of product and food plates) up to 50 pounds. Able to maintain a clean dining room and pick up any debris off the floor in all areas of the restaurant. Able to work while standing and moving at a rapid pace as the job requires. Able to complete the job functions in a variety of temperature ranges, including cold temperatures in the cooler/freezer and warm temperatures in the kitchen area. Meet any federal, state, county, or municipal regulations pertaining to the service of food and beverages. Exciting New Bedford Waterfront Restaurant!