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Enos Home Medical

Customer Service Representative

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Customer Service Representative Enos Home Medical - 2.6 New Bedford, MA Job Details Full-time From $17 an hour 9 hours ago Benefits Profit sharing Dental insurance Paid time off 401(k) 5% Match Vision insurance 401(k) matching Life insurance Qualifications Confidential information handling High school diploma or GED Conflict management Data entry Typing 10 key typing Full Job Description Monday - Friday 8:30a-5p $35,000- $40,000 with bonuses
Qualifications :
Education:
Graduate of an accredited high school.
Experience/Knowledge:
Previous data entry experience. Typing and 10-key skills. Excellent organizational and communication skills (verbal and written). Excellent interpersonal and teamwork skills. Ability to work well under pressure Ability to maintain confidentiality and resolve conflict effectively and professionally. Ability to multi-task, pay attention to detail, and excellent time management skills
Responsibilities and Duties:
Previous data entry experience. Typing and 10-key skills. Excellent organizational and communication skills (verbal and written). Excellent interpersonal and teamwork skills. Ability to work well under pressure Ability to maintain confidentiality and resolve conflict effectively and professionally. Ability to multi-task, pay attention to detail, and excellent time management skills Health, Dental, and Vision Insurance (65% employer paid) after 60 days Tiered PTO Time Sick Time begins accruing at first day of employment 401k plan with 5% Match after 6 months Company-Sponsored Profit Sharing Pla n Additional employer contributions made to eligible employees' retirement accounts 1. Contributions are based on overall company performance 2. Funded entirely by the company (no employee contribution required) 3. Deposited directly into your retirement account (Empower) 4. Designed to reward long-term commitment and shared success Employer paid Life Insurance Policy after 1 year of employment