A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
Guido's Fresh Marketplace is seeking an experienced and motivated Deli Manager to lead our Pittsfield deli department. We're looking for a hands-on leader who thrives in a fast-paced environment, is passionate about exceptional food and customer service, and can effectively manage both day-to-day operations and team development. The Deli Manager plays a key role in ensuring smooth department operations by overseeing staff performance, product quality, inventory management, customer satisfaction, and daily deli production. This position works closely with the Executive Chef and store leadership to maintain Guido's high standards while helping drive sales and operational success. At least 2 years of previous food service management or deli leadership experience required.
Schedule:
Full-time, with regular weekend and closing availability and the ability to work holidays as needed.
Salary Range:
$65,000-$70,000 annually, commensurate with experience Duties and Responsibilities Lead daily deli department operations Supervise, train, coach, and develop deli team members Create department schedules based on operational needs Work closely with the Executive Chef to execute daily offerings, seasonal menus, and holiday specials Oversee deli production, packaging, presentation, and merchandising Manage sandwich operations Monitor and place product orders with vendors Track inventory levels, product freshness, shrink, and stock rotation Manage customer special orders and ensure accuracy Maintain exceptional customer service standards Address customer concerns professionally and promptly Ensure compliance with food safety, sanitation, and health regulations Oversee deli equipment maintenance and department cleanliness Identify opportunities to improve efficiency, reduce waste, and maximize profitability Communicate department needs and updates with store leadership Key Skills Required Strong leadership and team development skills Previous deli, prepared foods, or food service management experience Excellent organizational and time management abilities Strong attention to detail Ability to work efficiently in a fast-paced environment Strong communication and customer service skills Knowledge of food safety and sanitation standards Ability to problem-solve and make sound operational decisions Commitment to maintaining Guido's high-quality standards Physical Requirements Must be able to lift up to 35 pounds In an 8-hour workday: standing/walking 6-8 hours Frequent bending, twisting, squatting, reaching, pushing, and pulling Ability to work in varying temperatures, including walk-in coolers and freezers Frequent hand use including grasping and fine manipulation Guido's is a family-owned grocery and specialty market with two locations in the Berkshires. Our staff is a diverse group of dedicated and creative food lovers whose enthusiasm and knowledge make the store a true destination for the community and beyond. As an employer, Guido's works hard to foster an inclusive atmosphere for all staff to contribute to the success of our stores. We offer competitive pay and benefits and place a strong value on work/life balance. We have great benefits (including 20% off your groceries, a complete insurance plan, and a 401(k) with up to a 4% match), lots of opportunities for growth, and amazing team members. At Guido's Fresh Marketplace, we believe that everyone—employees, customers, vendors, and our greater community—has a right to safety, representation, and good food. We are committed to a transparent culture within the company, so that all employees, from entry-level team members to leadership, are heard and respected. Our company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. All employment decisions are based on qualifications, merit, and business needs.
Pay:
$65,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
