Kelly's Boston's Original Roast Beef is looking for a Restaurant Manager to lead the Saugus team behind the legendary sandwiches Massachusetts has loved for generations. If you're a hands-on leader who excels at building strong teams, delivering exceptional guest experiences, and managing all aspects of restaurant operations, we want to hear from you.
Essential Functions:
Assist the General Manager in daily operational supervision and execution Provide hands-on leadership by working alongside team members during peak hours Train, coach, and mentor team members to deliver high-quality service and food standards Support inventory management and ordering to maintain optimal stock levels Help drive unit performance by executing creative strategies to increase sales and manage costs Interview and recommend candidates for hiring, promotion, and termination Resolve guest concerns in a professional, timely manner Ensure operational excellence by executing daily opening and closing procedures Help achieve or exceed restaurant goals related to sales, service, and staff performance
Requirements:
Minimum of 2 years' experience in management or supervisory role within a high-volume quick service or fast-food restaurant Proven track record of job stability and career longevity Strong leadership skills with the ability to motivate, lead, and empower team members Excellent verbal and written communication skills Strong problem-solving abilities with a proactive approach to challenges Comfortable with multi-tasking in a high-pressure environment Proficiency in Microsoft Office applications (Word, Excel, Outlook) Proficiency in working with Point of Sale applications Flexible and available to work varied shifts, including nights, weekends, and holidays based on business needs Committed to maintaining a customer-focused environment Current Food Service Sanitation Managers Certification, or the ability to attain one Current Allergen Certification or the ability to attain one Key Traits for
Success:
Leads by example and takes initiative (self-starter) Team player with a collaborative attitude Detail-oriented with a focus on operational efficiency Committed to upholding brand standards and guest satisfaction
Physical Requirements:
Ability to stand and move throughout the restaurant for extended periods Ability to lift and carry up to 40 pounds Ability to perform tasks involving bending, reaching, and repetitive motions Ability to climb stairs Ability to work in a fast-paced environment with varying temperatures Ability to operate restaurant equipment and POS systems, including
Olo Job Type:
Full-time Pay:
$60,000.00 - $65,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance