Terrain Cafe was originally inspired by the idea of merging house and garden to create an immersive natural environment where customers can come to unwind, explore, and celebrate. With four established locations from Pennsylvania to Connecticut, we are thrilled to be opening our doors in Wayland. We're currently seeking the right team to help us cultivate a welcoming space and share our Terrain Cafe hospitality with our new neighbors. The Management team leads hourly teams to deliver a best-in-class brand experience, overseeing floor operations to ensure our signature standards of hospitality are met. Administratively, this role supports the business through varying supportive functions—whether through payroll, scheduling staff, recruitment, ensuring that all team members are accurately compensated for their time, or through purchasing, ensuring that the business has all items needed to secure sales, including beverage and dry goods. The Management team works in collaboration with the General Manager and AGM, reaching targets for controllable spending, including COGS and labor.

About You:

The Ultimate People Person:

You elevate the guest experience through genuine engagement, warmth, and intuitive service. A Master of the

Floor:

You thrive in the fast-paced tempo of a well-orchestrated shift, effortlessly keeping the team on track while meeting operational targets.

Detail-Oriented & Organized:

You have a passion for the nuances and high standards that turn a standard shift into an exceptional experience. Driven by

Ownership:

You are highly motivated by our unique environment, bringing a deep sense of pride, accountability, and care to every single shift.

An Emotionally Intelligent Communicator:

Your exceptional active listening skills and empathy allow you to foster a positive, collaborative, and psychological safe team culture. Grounded in

Integrity:

You lead by example at all times, without exception. Commitment Expectations 45-55 hours per week Available nights, weekends, and holidays as identified by brand leadership, to include promotional days, brand events, emergency, and PTO coverage Ability to work nights, weekends and holidays both planned and unplanned within reason, as needed Qualifications 2-3 years restaurant management experience 1 year of relative administrative experience preferred Experience with restaurant technical applications, including POS & OpenTable Experience contributing opening new restaurant location a plus Ability to work in a standing position for long periods of time (up to 10 hours) Ability to reach, bend and stoop

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance