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TN
True North Hotel Group
Assistant General Manager
Career Insights for Restaurant / Food Service Manager
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Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
True North Hotel Group, an award-winning management and development company, is seeking a Assistant General Manager to join our team at our Springhill Suites/TownePlace Suites in Wrentham, MA. We offer awesome benefits and a great family culture.
RESPONSIBILITIESAssist the General Manager in day-to-day operations.
Acts as the hotels public relations director and promotes the property within the hotel industry, local community, and trade associations.
Assists in resolving guest complaints and service recovery process.
Selects or assist in the selection of hotel staff, completes all new hire paper works & provides training to staffReview employees performance and conducts personnel actions such as disciplinary actions and terminations.
Ensures the objectives and goals of hotel and property owners work together to achieve brand positioning and success.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
Assist GM in key property issues including capital projects, customer service and refurbishment.
Performs inspections and auditsProvides effective leadership to hotel team members.
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
RESPONSIBILITIESAssist the General Manager in day-to-day operations.
Acts as the hotels public relations director and promotes the property within the hotel industry, local community, and trade associations.
Assists in resolving guest complaints and service recovery process.
Selects or assist in the selection of hotel staff, completes all new hire paper works & provides training to staffReview employees performance and conducts personnel actions such as disciplinary actions and terminations.
Ensures the objectives and goals of hotel and property owners work together to achieve brand positioning and success.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
Assist GM in key property issues including capital projects, customer service and refurbishment.
Performs inspections and auditsProvides effective leadership to hotel team members.
QUALIFICATIONS
Hospitality degree or experience in hospitality management. Understanding of budget management and financial monitoring. Strong background in the Food and Beverage Industry. We look forward to hearing from you!True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.