General Manager - The Canton PizzaPosition Overview The Canton Pizza is seeking an experienced, dependable, and hands-on General Manager to lead our daily restaurant operations. This individual will be responsible for maintaining excellent customer service, accurate order fulfillment, consistent food quality, efficient preparation, and a clean, organized workplace. The ideal candidate is a strong leader who is comfortable working alongside the team, solving problems quickly, and maintaining high standards during busy shifts. This is not solely an administrative position—the General Manager must be willing to assist with food preparation, order management, customer service, and other operational duties whenever needed. Key Responsibilities Oversee all daily restaurant operations, including opening and closing procedures Ensure dine-in, carryout, online, and delivery orders are prepared accurately and on time Monitor the complete order process, from receiving an order through preparation, packaging, and customer handoff Provide friendly, professional customer service and promptly resolve complaints or order issues Supervise pizza preparation, dough handling, ingredient preparation, cooking, packaging, and cleaning Assist with food preparation and restaurant operations during busy periods or staffing shortages Maintain consistent food quality, portion sizes, recipes, and presentation standards Recruit, train, schedule, supervise, and motivate employees Assign daily duties and ensure employees remain productive throughout their shifts Monitor employee attendance, punctuality, appearance, and workplace conduct Create efficient weekly schedules based on projected sales and staffing needs Manage labor costs while ensuring the restaurant is properly staffed Maintain a positive, respectful, and accountable team environment Enforce food-safety, sanitation, cleanliness, and halal-handling standards Ensure the kitchen, preparation areas, dining area, equipment, storage areas, and restrooms remain clean and organized Monitor inventory levels and place supply and food orders as needed Receive vendor deliveries and verify product quality, quantity, and pricing Maintain proper labeling, dating, storage, and stock rotation using FIFO procedures Reduce food waste and control ingredient, packaging, and operating costs Operate and oversee the restaurant's POS, online ordering, and third-party delivery platforms Handle cash, balance registers, review sales reports, and prepare deposits Monitor refunds, discounts, voids, and cash discrepancies Inspect restaurant equipment and report maintenance or repair needs promptly Help implement promotions, specials, catering orders, and local marketing initiatives Communicate regularly with ownership regarding sales, staffing, inventory, customer feedback, and operational concerns Complete additional duties necessary to support the restaurant's success Qualifications Previous restaurant management or supervisory experience is required Pizza, quick-service, fast-casual, or high-volume restaurant experience is strongly preferred Working knowledge of food preparation, kitchen operations, and food-safety procedures Strong leadership, communication, organization, and problem-solving abilities Experience training employees and managing schedules Ability to provide excellent customer service and handle difficult situations professionally Comfortable using POS systems, online ordering platforms, and third-party delivery applications Basic understanding of inventory management, food costs, labor costs, and cash controls Ability to remain calm, organized, and productive in a fast-paced environment Dependable, punctual, accountable, and willing to lead by example Flexible availability, including evenings, weekends, holidays, and busy periods ServSafe Manager certification is preferred or must be obtained within the required timeframe Physical Requirements Ability to stand and move throughout the restaurant for extended periods Ability to bend, reach, twist, and perform repetitive food-preparation tasks Ability to safely lift and carry up to 50 pounds Ability to work around hot ovens, fryers, refrigeration equipment, and other commercial kitchen equipment What We Are Looking For We are looking for a manager who takes ownership of the restaurant and treats its success as their own. The right candidate will lead from the front, hold employees accountable, maintain a clean and efficient operation, and consistently provide customers with high-quality food and service. If you are an energetic restaurant professional who enjoys building strong teams and improving daily operations, we encourage you to apply and grow with The Canton Pizza.

Job Type:

Full-time Position:

General Manager Restaurant:

The Canton Pizza Location:

6565 N. Canton Center Road, Canton, MI 48187

Pay:

$45,000.00 - $60,000.00 per year

Benefits:

Flexible schedule Paid training People with a criminal record are encouraged to apply

Work Location:

In person