Job Summary We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our fast-paced hospitality environment. The ideal candidate will be responsible for supervising staff, ensuring exceptional customer service, and maintaining operational standards. This role requires strong leadership skills and a passion for the food and beverage industry. Duties Supervise and coordinate the activities of team members during shifts to ensure smooth operations. Assist in staff training and development to enhance service quality and operational efficiency. Manage catering services and banquet events, ensuring all details are executed flawlessly. Provide support to team members, helping with any challenges that arise during service. Utilize Aloha POS system for order management and transaction processing. Maintain high standards of food production and presentation in line with company policies. Foster a positive work environment that encourages teamwork and collaboration. Skills Proven experience in supervising staff within a hospitality or food service setting. Strong knowledge of catering operations and banquet management. Excellent staff training abilities to develop team skills effectively. Proficient in using Revel POS or similar point-of-sale systems. Background in hospitality management with a focus on customer satisfaction. Ability to handle food production tasks while adhering to safety and quality standards. Strong communication skills with the ability to motivate and lead a diverse team. Join our team as a Shift Leader and play a key role in creating memorable experiences for our guests while leading a passionate team!