Overview We are seeking an energetic and dynamic General Manager to lead the operations of our TownePlace Suites hotel. In this pivotal role, you will oversee all facets of hotel management, ensuring exceptional guest experiences, operational excellence, and financial performance. Your leadership will inspire teams, optimize revenue streams, and uphold the highest standards of hospitality. If you thrive in a fast-paced environment and possess a passion for hospitality management, this is your opportunity to make a significant impact in a vibrant hotel setting. Duties Oversee daily hotel operations, including front desk management, housekeeping, maintenance, and food & beverage services Lead and supervise hospitality teams, fostering a positive work environment and ensuring team members deliver outstanding guest service Manage property management systems (PMS) and hospitality reservation systems to maximize occupancy and revenue Develop and implement strategies for revenue management, pricing, and budgeting to meet financial targets Ensure compliance with hotel guest service standards, human resources policies, and safety regulations Handle guest relations by resolving issues promptly and maintaining high levels of customer satisfaction Monitor operational budgets, control costs, and manage financial operations including night audit procedures Experience Proven supervisory experience in hospitality management or hotel operations with demonstrated leadership skills Strong background in overseeing hospitality teams and managing property management systems (PMS) or similar property software Knowledge of revenue management techniques and experience managing hospitality operations budgets Excellent managerial communication skills with the ability to motivate staff and foster teamwork Bilingual or multilingual abilities are highly desirable to enhance guest interactions and team communication Prior experience in front desk operations, guest services, or night audit functions is advantageous Familiarity with multi-line phone systems, phone etiquette, and customer service excellence in a hotel environment Join us as a General Manager to lead with energy, inspire your team, and deliver memorable experiences for our guests. Your leadership will shape the success of our hotel while providing rewarding opportunities for professional growth.

Pay:

$63,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off

Work Location:

In person