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HMC Restaurants
Front of House Manager- Xico
Career Insights for Restaurant / Food Service Manager
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Based on North Carolina data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,424 / year median in North Carolina
+10% projected growth
Job Description
Front of House Manager Xico Cocina de Fuego | Downtown Asheville, NC About Xico Xico (pronounced "Shee-ko") Cocina de Fuego is a one-of-a-kind Mexican dining experience in Asheville's vibrant South Slope district. Named after a small village in Veracruz, Mexico, Xico brings the bold flavors and rich culinary traditions of Mexico together with the spirit of the Blue Ridge Mountains. At the heart of Xico is our Cocina de Fuego—our fire kitchen, where wood and charcoal cooking bring incredible flavor and energy to the restaurant. From fresh masa and hand-pressed tortillas to seafood, grilled meats, tableside preparations and freshly smashed guacamole, our food is rooted in Mexican tradition while creating an experience that feels distinctly Xico. But Xico is about more than the food. It's an experience. The fire, flavors, music, artwork, cocktails, tequila and mezcal, and genuine hospitality all come together to create an energetic restaurant unlike anything else in Asheville. We're looking for a Front of House Manager who can help bring that experience to life every day. The Position Our Front of House Manager is a hands-on leader who sets the tone for the restaurant and makes exceptional hospitality a priority. We're looking for someone who genuinely enjoys being on the floor—connecting with guests, developing employees, solving problems, and making sure every shift runs smoothly. This isn't a management position where you spend the night in the office. We want a leader who is present, engaged and leads from the floor. What You'll Do
- Lead and support the Front of House team during daily operations
- Create a warm, energetic and memorable experience for every guest
- Coach, train and develop FOH team members
- Lead shifts and maintain smooth service during high-volume periods
- Maintain Xico's standards for hospitality, service, cleanliness and restaurant appearance
- Assist with scheduling and managing FOH labor
- Handle guest concerns and service recovery professionally
- Oversee opening, closing and cash-handling procedures
- Work closely with the culinary team to maintain strong communication between FOH and BOH
- Participate in interviewing, hiring, onboarding and training new team members
- Hold employees accountable while building a positive, professional and supportive culture
- Maintain strong knowledge of Xico's food, cocktails, tequila and mezcal offerings
- Be present on the floor and jump in wherever needed to support the team What We're Looking For
- Previous restaurant management or strong FOH leadership experience
- A genuine passion for hospitality
- Strong leadership and communication skills
- Ability to coach, motivate and hold a team accountable
- Comfortable working in a high-energy, fast-paced restaurant
- Strong organizational and problem-solving skills
- Ability to remain calm and make good decisions during busy shifts
- Dependable, professional and team-oriented
- Experience with scheduling, labor management and restaurant POS systems
- Interest in Mexican cuisine, craft cocktails, tequila and mezcal is a plus
- Availability to work nights, weekends and holidays as needed
- Bilingual Spanish speaker is a PLUS!