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FE
Fulenwider Enterprises
Restaurant General Manager
Career Insights for Restaurant / Food Service Manager
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Based on North Carolina data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,424 / year median in North Carolina
+10% projected growth
Job Description
Job Description Restaurant General Manager:
- The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations.
Key Responsibilities Include:
- Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
- Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
- Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
- Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products.
- Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
- Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds.
- Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
- Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
- Ensures OSHA, local health and safety codes, and company safety and security policy are met. We are looking for someone who will possess:
- Dedication to providing exceptional guest service.
- Good communication skills, strong interpersonal skills, and conflict resolution skills.
- Exceptional team building capability.
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy.
- High School Diploma or GED preferred; College or University Degree preferred.
- 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.
Other requirements can include:
- Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
- Lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
- The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.
- Knowledge of and compliance with the company's Human Resources policies and processes.
- Adheres to the Company and City/State/United States safety requirements.
We offer the following:
- Competitive starting salaries
- 401k with company match
- Health, Dental, Vision and Life Insurance benefits
- Paid Vacations
- People First company culture
- Promote from within philosophy
- Comprehensive training program