Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
B
Bojangles'
Shift Manager (full-time)- Bojangles
Career Insights for Restaurant / Food Service Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New Jersey data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$63,503 / year median in New Jersey
+9% projected growth
Job Description
Position Overview:
The Shift Manager is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The SM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The SM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (10-25 employees).Summary of Essential Duties and Responsibilities:
Profitability- Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
- Places and receives inventory truck orders
- Maintains and regularly monitors a list of all restaurant assets
- Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
- Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers) Guest
- Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility People
- Provides coaching and feedback to shift coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance Operations
- Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Ensures that the restaurant upholds operational and brand standards
- Performs duties of Hourly Shift Coordinator when necessary
Qualifications and Skills:
- Must be at least eighteen (18) years of age
- 1-2 years of previous quick service restaurant experience, experience in management preferred
- Some understanding of P&L interpretation and management to influence profitability
- Demonstrated leadership skills
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant