Toby Grill & Bar is seeking an experienced and motivated Full-Time Floor Manager to lead our front-of-house team. This position is responsible for overseeing bartenders, servers, hosts, and bussers while ensuring every guest receives exceptional hospitality from the moment they walk through the door until they leave. The ideal candidate is a strong leader who thrives in a fast-paced restaurant environment, leads by example, and is passionate about delivering outstanding guest experiences while developing a high-performing team.

Responsibilities:

Team Leadership Supervise all front-of-house service staff, including bartenders, servers, hosts, and bussers Lead pre-shift meetings and communicate daily specials, promotions, and operational updates Coach, motivate, and mentor team members to maintain high service standards Provide ongoing training and constructive feedback to improve performance Ensure all staff follow company policies, service standards, and appearance guidelines Assist with interviewing, onboarding, and training new employees Hold staff accountable while fostering a positive and professional work environment Guest Experience Greet and interact with guests throughout service Resolve guest concerns quickly and professionally Monitor dining room service to ensure timely food delivery and exceptional hospitality Support staff during busy periods by assisting with seating, running food, bussing tables, or serving guests as needed Build relationships with regular guests and help create a welcoming atmosphere Operations Oversee daily dining room operations during service Manage table flow and coordinate with the host stand to maximize seating efficiency Ensure proper staffing levels and make adjustments throughout each shift Maintain cleanliness and organization throughout all guest-facing areas Verify side work, opening duties, and closing duties are completed correctly Monitor labor efficiency and communicate staffing needs to upper management Enforce health department, food safety, and alcohol service regulations Communication Maintain strong communication between the kitchen, bar, and dining room Keep management informed of operational issues, staffing concerns, and guest feedback Promote teamwork and maintain a positive culture among all departments Qualifications Minimum 3 years of restaurant management or supervisory experience Previous experience managing bartenders, servers, hosts, and support staff in a full-service restaurant Strong leadership, coaching, and conflict-resolution skills Excellent communication and interpersonal abilities Ability to stay calm and make sound decisions under pressure Strong organizational and multitasking skills Experience with restaurant POS systems and reservation platforms Knowledge of food, beverage, wine, beer, and service standards Reliable transportation and excellent attendance Ability to stand for extended periods and lift up to 50 pounds ServSafe Food Manager Certification and/or TIPS Certification is a plus Schedule Full-Time Nights, weekends, and holidays are required Flexible schedule based on business needs Compensation & Benefits Competitive salary based on experience Performance-based bonus opportunities Employee meal discounts Paid training Opportunities for career advancement Supportive and team-focused work environment What We're Looking For The ideal Floor Manager is someone who: Leads by example and isn't afraid to jump in wherever needed Inspires and develops team members through coaching and accountability Takes pride in delivering exceptional guest experiences Maintains a calm, positive attitude in a high-volume environment Is highly organized, dependable, and detail-oriented Understands that great hospitality starts with strong leadership Apply Today If you're a hands-on leader who enjoys building great teams and creating memorable guest experiences, we'd love to meet you. Apply today and help lead the front-of-house team at Toby Grill & Bar .

Pay:

$20.00 - $35.00 per hour Expected hours: 45.0 - 55.0 per week

Work Location:

In person