General Manager - Restaurant Murray Hill Market - 4.2 Cleveland, OH Job Details Full-time $65,000 - $85,000 a year 20 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Customer communication Packing Customer service Team development Grocery store experience Process management Full Job Description General Manager - Grocery/Deli & Catering Operations (Woman‑Owned Business) About Us We are a woman‑owned grocery/deli market and growing institutional catering business located on a college campus. We serve students, faculty, staff, and the surrounding neighborhood with high‑quality prepared foods, specialty groceries, and reliable catering services. We're looking for a General Manager who thrives in a fast‑paced food‑service environment and leads with confidence, clarity, and care. What You'll Do Manage daily store operations: stocking, cleanliness, deli case setup, grab‑and‑go, sandwiches, salads, and hot foods Oversee kitchen production, food safety, prep flow, and communication with cooks and support staff Lead catering operations: boxed lunches, trays, events, packaging, labeling, delivery logistics, and client communication Train, supervise, and support staff; build weekly schedules; maintain accountability and team focus Handle ordering, inventory, vendor relationships, and POS/online ordering systems Maintain excellent customer service and store presentation Jump in wherever needed — kitchen, counter, stocking, packing, cleaning, or customer service Support process improvements and operational systems Represent and uphold the values of a woman‑owned business committed to inclusion and community What We're Looking For Experience in Kitchen Management or restaurant leadership Background in Grocery/Deli Operations or specialty markets Strong Catering Experience with events, boxed lunches, or institutional clients Excellent communication and leadership skills Ability to stay calm under pressure and adapt quickly High standards for food quality, presentation, and cleanliness A hands‑on, no‑ego leadership style Passion for food and community Nice to Have Meal‑plan or institutional food‑service experience Event or community food‑service background Small business ownership or operator experience Fine dining or specialty catering experience Wine or specialty import knowledge Why Join Us Leadership role in a respected local, woman‑owned business Opportunity for long‑term growth A community‑focused environment with strong neighborhood ties A chance to shape systems, improve operations, and build a thriving team

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person