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Chix Chicken & Waffles
General Manager - Restaurant
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on South Dakota data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$59,500 / year median in South Dakota
+8% projected growth
Job Description
Job Overview We are seeking a dynamic and energetic General Manager - Restaurant to lead our vibrant dining establishment to new heights. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring exceptional customer experiences, operational excellence, and team leadership. Your passion for food, hospitality, and team management will drive the success of our restaurant, fostering a lively atmosphere where both guests and staff thrive. This role offers an exciting opportunity to shape the guest experience while maintaining high standards of food safety, quality, and profitability. Duties Lead daily restaurant operations, including managing staff schedules, shift management, and ensuring smooth service flow Oversee food preparation, cooking processes, and food handling to uphold safety standards and quality benchmarks Manage inventory control, ordering supplies, and maintaining optimal stock levels using POS systems such as Aloha POS or Micros POS Supervise kitchen and front-of-house teams through staff training, coaching, and performance evaluations to foster a motivated workforce Ensure compliance with food safety regulations and food safety management protocols across all departments Handle cash management duties including cash handling procedures, balancing registers, and reconciling sales reports Analyze profit and loss statements to identify areas for growth and implement strategies for increased profitability Coordinate catering events or banquet services when applicable to expand revenue streams Maintain excellent customer service standards by addressing guest feedback promptly and professionally Conduct interviews for hiring new team members and participate in onboarding processes to build a strong hospitality team Skills Extensive experience in restaurant management with a strong background in food service management and hospitality leadership Proficiency in POS systems such as Aloha POS or Micros POS for order processing and sales tracking Solid understanding of food preparation techniques, cooking processes, and kitchen management practices Proven supervising experience with team leadership skills that inspire motivation and high performance Knowledge of inventory control methods, budgeting, cost analysis, and profit & loss management Exceptional customer service skills with the ability to handle challenging situations diplomatically Strong managerial communication skills for effective staff training, staff development, and team coordination Familiarity with food safety standards, food handling procedures, and health regulations in casual dining or fine dining environments Ability to perform basic math accurately for cash handling and financial reporting tasks Experience managing hospitality teams in quick service or fast food restaurant settings is highly desirable Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail Join us as a General Manager - Restaurant where your leadership will create memorable dining experiences! We are committed to fostering a lively work environment that values innovation, teamwork, and excellence. This paid position offers an exciting career path for passionate professionals eager to make a positive impact in the hospitality industry.