General Manager - Downtown Flavortown Pigeon Forge Are you a hospitality leader who knows how to build great teams, drive results, and lead a complex operation? We are looking for an experienced General Manager to lead a high-volume hospitality and entertainment operation. This is an opportunity for a business-minded leader who enjoys developing people, improving culture, driving financial performance, and creating an exceptional guest experience. What You'll Lead A large team of 100+ Team Members High-volume restaurant, bar, banquet, retail, and entertainment operations Sales, labor, COGS, inventory, and overall P&L performance Leadership development, training, coaching, and accountability Guest experience and operational excellence Process improvement and execution of company standards POS reporting, business analytics, and data-driven decision making What We're Looking For 5+ years of high-volume restaurant management experience Proven experience leading large teams and developing leaders Strong P&L, labor, COGS, and KPI management skills Hands-on experience with a major POS system such as MICROS, InfoGenesis, Aloha, Toast, Oracle , or similar A track record of building positive, engaged, high-performing teams Strong communication, coaching, problem-solving, and conflict-resolution skills Experience with a $10M+ operation is preferred, but not required . We value operational complexity, leadership ability, and results over a specific sales number. Our Ideal Leader You are visible, approachable, analytical, accountable, and consistent . You know how to balance people and performance—and you believe great results start with great leadership. Our culture is built around

FAITH, ATTITUDE, CONSISTENCY & EXCELLENCE

, and we're looking for a leader who demonstrates those values every day. If you're ready to do more than manage a restaurant—if you want to lead a business, develop people, and make a measurable impact—we'd love to hear from you. Great Benefits! Medical, Dental, Vision, Disability & Life Insurance 401(k) with 4% company match 15 days PTO accrued in your first year Company-paid Tele-Medicine Company-paid Short-Term Disability Discounts at local attractions Discounts at all FACE restaurants and amusements Apply online at faceamusement.com We are proud to be a Military Friendly Employer and strongly encourage applications from veterans, active-duty service members transitioning to civilian careers, and military spouses. Equal Opportunity Employer Background Check Required FACE Participates in E-Verify Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.