Company Description:

Grace Works Corporation dba Marco's Pizza operates a service oriented organization that places a strong emphasis on people and community impact. With a commitment to making a meaningful difference, Grace Works focuses on enhancing the lives of the individuals and communities it serves. The organization's approach combines Love, Hospitality, Help and Faithfulness to deliver exceptional service experiences.

Role Description:

This is a part time, on site role located in Crosby, TX. As an Pizza Maker | Shift Manager you will play a vital role in upholding our commitment to excellence. You will work closely with our supportive team of professionals to ensure that our guests have unforgettable service experiences. Your leadership skills will inspire and motivate our team to deliver exceptional service and uphold our core values of Love, Hospitality, Help and Faithfulness.

Key Responsibilities:

Support a team of dedicated professionals, fostering a culture of Love, Hospitality, Help, and Faithfulness Ensure that our guests receive outstanding service and have an exceptional service experience Assist in the development and implementation of strategies to achieve sales targets and increase customer satisfaction Train and mentor team members, providing guidance and support to enhance their skills and performance Maintain high standards of food quality, cleanliness, and safety throughout the restaurant Handle customer inquiries, concerns, and complaints promptly and professionally, resolving issues to ensure customer satisfaction Continuously strive to improve operational efficiency and effectiveness, identifying areas for optimization and implementing appropriate solutions

Qualifications:

Strong Customer Service and Customer Satisfaction skills with a focus on creating positive guest experiences A Servant's Heart Excellent Communication skills to effectively manage the various channels of communication with internal team and customers Strong organizational and leadership abilities Experience developing others Proven ability to work collaboratively in a fast-paced, service oriented environment High School Diploma required, Food Manager's Certification required within 30 days of being hired, Post Secondary Education is a plus

Pay:

$9.00 - $13.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Quick service & fast food restaurant: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person