General Manager

ResponsibilitiesAs a key member of our management team, you will be responsible for leading our restaurant operations and ensuring an exceptional dining experience for our customersThe ideal candidate will have a strong background in food service management, hospitality, and customer service, with a passion for delivering exceptional resultsOversee all aspects of restaurant operations, including food production, food service management, and hospitalityManage a team of cashiers and back of house staff to ensure seamless service and high-quality food productionConduct performance evaluations and provide coaching and training to staff members to improve their skills and overall performanceMaintain a clean and organized restaurant environment, adhering to health and safety standardsHandle customer complaints and feedback, ensuring a positive experience for all customersManage inventory and ordering processes to ensure efficient stock management and minimize wasteUtilize point-of-sale (POS) systems to manage orders, track inventory, and analyze sales dataDevelop and implement marketing and promotional strategies to drive sales and increase customer engagementEnsure compliance with all restaurant policies, regulations, and proceduresManage and maintain a clean and organized kitchen environmentAssist with scheduling and labor management to ensure optimal staffing levelsMonitor and control labor costs to achieve budget targets(Food Cost, Labor, Sales)Manage and maintain a clean and organized dining areaMonitor and address any issues related to food and beverage qualityConduct regular audits to ensure compliance with food safety and quality standardsMaintain a high level of customer satisfaction and ensure customer loyalty8 hour shiftMorning shiftJob description

Overview:

We are seeking an experienced and dynamic General Manager to join our team. As a key member of our management team, you will be responsible for leading our restaurant operations and ensuring an exceptional dining experience for our customers. The ideal candidate will have a strong background in food service management, hospitality, and customer service, with a passion for delivering exceptional results.

Responsibilities

• Oversee all aspects of restaurant operations, including food production, food service management, and hospitality
• Manage a team of cashiers and back of house staff to ensure seamless service and high-quality food production
• Conduct performance evaluations and provide coaching and training to staff members to improve their skills and overall performance
• Maintain a clean and organized restaurant environment, adhering to health and safety standards
• Handle customer complaints and feedback, ensuring a positive experience for all customers
• Manage inventory and ordering processes to ensure efficient stock management and minimize waste
• Utilize point-of-sale (POS) systems to manage orders, track inventory, and analyze sales data
• Develop and implement marketing and promotional strategies to drive sales and increase customer engagement
• Ensure compliance with all restaurant policies, regulations, and procedures
• Manage and maintain a clean and organized kitchen environment
• Assist with scheduling and labor management to ensure optimal staffing levels
• Monitor and control labor costs to achieve budget targets. (Food Cost, Labor, Sales
• Manage and maintain a clean and organized dining area
• Monitor and address any issues related to food and beverage quality
• Conduct regular audits to ensure compliance with food safety and quality standards
• Maintain a high level of customer satisfaction and ensure customer loyalty.

Skills

• Strong background in food service management and hospitality
• Proven experience in managing restaurant operations. (P&L
• Excellent customer service skills
• Ability to manage and lead a team effectively
• Knowledge of food production and food service management
• Experience with point-of-sale (POS) systems
• Strong communication and organizational skills
• Ability to multitask and work in a fast-paced environment
• Experience in managing inventory and ordering processes
• Ability to maintain a clean and organized environment
• Strong attention to detail and analytical skills
• Experience in managing labor costs and scheduling
• Ability to handle customer complaints and feedback effectively
• Strong problem-solving skills and ability to think critically.

Job Type:

Full-time