About Goode Company & The Role For nearly 50 years, Goode Company has been bringing people together through authentic Texas hospitality, exceptional food, and memorable experiences. As a family-owned company, we've built our reputation on genuine relationships, operational excellence, and a commitment to serving our guests and communities with pride. As a Manager, you help lead the restaurant's daily front-of-house operation and serve as a visible ambassador of Goode Company hospitality. You create exceptional guest experiences, coach team members, and support business results. You are expected to actively contribute to growing our customer base by building and developing relationships with guests and team members, while partnering with vendors, community partners, local businesses, and Home Office teams. Essential Duties & Responsibilities Leadership & Hospitality Champion Goode Company's mission, values, and culture in every aspect of the operation. Deliver exceptional hospitality by ensuring every guest receives an outstanding dining experience. Lead shifts with integrity, ownership, accountability, and professionalism. Build trusting relationships with guests and team members and communicate effectively with internal partners. Support a welcoming environment that anticipates guest needs and exceeds expectations. Customer Growth & Relationship Building Grow our customer base by fostering meaningful relationships with guests, team members, vendors, community partners, and local businesses. Through strong relationships both internally and externally, help strengthen our culture, increase guest loyalty, expand community engagement, and drive the continued success of the restaurant and the Goode Company brand. Represent the restaurant positively in the local community and support approved promotions, events, and partnerships. Share guest feedback and relationship opportunities with the General Manager and relevant Home Office partners. Operational Excellence Lead assigned shifts and ensure front-of-house standards are consistently executed. Investigate and resolve guest concerns promptly and professionally, escalating when appropriate. Ensure front-of-house and back-of-house teams communicate and collaborate to deliver seamless guest experiences. Support menu launches, seasonal features, promotions, and operational initiatives. Monitor service, cleanliness, product presentation, and readiness throughout the shift. Financial Leadership Support the General Manager and Assistant General Manager in managing labor, sales, and operating expenses. Identify opportunities to improve sales, guest loyalty, and the overall customer experience. Complete required shift, sales, labor, and operational reporting accurately. Food Safety & Facility Management Follow Company food safety, sanitation, allergen awareness, and workplace safety standards. Monitor compliance with health, safety, and fire regulations during assigned shifts. Ensure facilities, equipment, and guest areas are clean, safe, and operating efficiently. Talent Development Help recruit, onboard, train, coach, and retain exceptional team members. Provide regular feedback and support team member development. Foster accountability, teamwork, continuous learning, and professional growth. Maintain appropriate staffing and communicate scheduling or performance concerns to leadership. Benefits Weekly Payroll 401(k) with Company Match Company-Subsidized Medical Insurance Dental, Vision & Supplemental Benefits Paid Time Off Employee Dining Discounts Career Growth & Development Opportunities And much more! Qualifications High school diploma or equivalent required; hospitality, restaurant management, or business education preferred. Minimum 2 years of recent supervisory or management experience in a full-service restaurant. Demonstrated success leading front-of-house teams and delivering exceptional hospitality. Experience coaching team members and supporting sales, labor, food cost, or guest service goals. Strong communication, organization, judgment, and problem-solving skills. Proficiency with Microsoft Office (Word, Excel, Outlook, Teams). Bilingual (English/Spanish) is a plus. Certifications Food Safety Manager Certification Food Allergen Certification TABC Certification Physical Requirements While performing the duties of this position, employees regularly stand, walk, bend, reach, use their hands, and communicate verbally. Employees must frequently lift up to 25 pounds and occasionally lift up to 50 pounds.