Job Overview We are seeking a dynamic and energetic Assistant Manager for our Front of House (FOH) restaurant team. In this pivotal role, you will lead and motivate staff to deliver exceptional customer service while ensuring smooth daily operations. Your enthusiasm and leadership will foster a lively, welcoming atmosphere that keeps guests coming back. The ideal candidate is passionate about hospitality, possesses strong management skills, and thrives in a fast-paced environment. This position offers an exciting opportunity to develop your managerial expertise within a vibrant dining setting, supporting both team growth and guest satisfaction. Responsibilities Oversee daily restaurant operations, ensuring high standards of service, food quality, and cleanliness are maintained at all times Lead, train, and supervise FOH staff to deliver outstanding customer experiences and uphold company policies Manage shift schedules, coordinate team assignments, and ensure adequate staffing levels for busy periods Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction remains a top priority Monitor inventory levels of front-of-house supplies, place orders as needed, and control waste to optimize profitability Operate POS systems such as Aloha POS and Micros POS accurately for transactions including cash handling and billing Conduct staff training sessions on food safety, food handling, POS operation, and customer service standards to promote continuous improvement Skills Proven experience in quick service or fast food restaurant management with a strong background in food preparation and kitchen management Extensive knowledge of POS systems including Aloha POS and Micros POS; proficient in cash handling and basic math skills Demonstrated supervisory experience with team leadership, staff training, interviewing, and performance management Familiarity with food safety management practices, inventory control, budgeting, profit & loss analysis, and food production processes Excellent communication skills for managerial conversations, staff development, and customer interactions Ability to manage shift operations efficiently while maintaining high standards of hospitality and food quality Strong organizational skills with the ability to multitask in a bustling restaurant environment Join us if you're passionate about leading hospitality teams to deliver memorable dining experiences! We value energetic leaders who thrive on teamwork, excellence in service delivery, and continuous growth. This role is an excellent stepping stone for those eager to advance their career in restaurant management while making a positive impact on guests' dining journeys.
Pay:
$12.00 - $16.00 per hour Expected hours: 20.0 - 40.0 per week