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PJ
Papa John's | A Pizza, LLC
General Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Washington data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$59,790 / year median in Washington
+10% projected growth
Job Description
Papa John's Pizza is looking for a General Manager. Qualified candidates must possess strong management and organizational skills. This position ensures high quality products and customer service are delivered, while ensuring compliance with all federal, state, and local laws, as well as company ethical business practices. In addition, this position manages restaurant operations including the execution of all company policies, procedures, programs and systems to ensure restaurant profitability. Our General Managers must demonstrate operational skills including making quality products and ensuring each product meets Papa John's standards and accurately reflects the customer's order. Providing an outstanding customer experience, including professionally and promptly responding to all customer concerns or issues is paramount. He/She must be able to motivate their team to deliver quality service to all customers while promoting a fun, energetic, and collaborative environment. The ability to supervise a restaurant team, maintain adequate staffing levels, properly train team members, ensure compliance with all Papa John's policies and procedures, and coach to improve performance is a must. Communication and training, as well as promoting quality standards to restaurant team members are important as well. They must have the ability to execute cash management duties with POS and shift reports, assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss, as well as manage company's assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times. What's on the