Dining Room Manager

WESTERN RACQUET CLUB - 2.9

Elm Grove, WI Job Details Full-time $22 - $26 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Customer communication Teamwork Interpersonal skills Team leadership Attention to detail Food and beverage industry expertise Bar management Organizational skills Professional development training Full Job Description Western Racquet Club Dining Room Manager $22 - $26/ hr. plus gratuities Western Racquet Club is seeking an experienced and hospitality-focused Dining Room Manager to oversee the daily operations of our dining room. This is a hands-on leadership position for an energetic hospitality professional who enjoys working directly with Members and guests, developing a strong service team, and creating a welcoming and consistently excellent dining experience. The Dining Room Manager will be highly visible on the floor, lead and develop the service team, and work closely with the culinary team and Club leadership to ensure professional, efficient, and seamless service. The successful candidate will be a strong relationship builder who understands the importance of personalized service, teamwork, and attention to detail in a private club environment. Key Responsibilities Oversee daily operations of the dining room while maintaining a strong presence on the floor Provide warm, attentive, and professional service to Members and their guests Develop positive relationships with Members and provide personalized, attentive hospitality Recruit, train, schedule, supervise, and develop dining room and bar staff Conduct pre-shift meetings and provide ongoing coaching and training Establish and maintain high standards for service, hospitality, cleanliness, presentation, and professionalism Work closely with the Executive Chef and culinary team to coordinate service and ensure smooth execution Manage reservations, staffing levels, table assignments, and service flow throughout each meal period Assist with labor management, scheduling, budgeting, and departmental cost control Plan and execute special dinners, themed events, Member functions, and other Club dining programs Respond to Member questions, requests, and feedback promptly and professionally Address service issues in a timely, positive, and solutions-oriented manner Collaborate with Club leadership and other departments to provide a seamless overall Member experience Qualifications Previous management or supervisory experience in a restaurant, private club, country club, hotel, or similar hospitality environment Strong knowledge of dining room and beverage service Proven ability to lead, train, motivate, and develop a service team Excellent communication, interpersonal, and organizational skills Strong attention to detail and the ability to manage multiple priorities A genuine commitment to exceptional hospitality and customer service Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

Preferred Qualifications:

Private club, country club, or upscale hospitality experience Experience with Member relationship management Experience planning and executing special events or Club dining programs Why Join Western Racquet Club? Western Racquet Club offers the opportunity to become part of a welcoming and active Member community with a strong tradition of sports, social activities, dining, and hospitality.

We offer:

Competitive compensation Excellent benefits A professional and supportive work environment Opportunities for professional growth and development The opportunity to build meaningful relationships with Members and their guests

Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person