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PH
Pizza Hut
General Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Wisconsin data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$55,055 / year median in Wisconsin
+12% projected growth
Job Description
Job Summary The General Manager will be responsible for the overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include a focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction Duties Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
- Directs restaurant operations with responsibility for guest service, brand standards execution and employee training
- Achieves controllable profit and cash flow goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result
- Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions
- Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
- Ensures all equipment and facilities are in compliance with brand standards and all government regulations and takes corrective action when required
- Attracts, hires, on boards and retains the best hourly talent to meet staffing requirements and guest service standards
- Proactively handles employee relations issues and deviations from brand standards; involves the DM and Human Resources
- Manager as appropriate to resolve issues
- Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
- Monitors that proper security procedures are in place to protect employees, guests and company assets
- Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
- Works to create and maintain an enjoyable and respectful environment for our guests and employees
- Maintains compliance with all employer's employment policies and brand standards to include all state, local and federal regulations
- Follows management cash handling, inventory and other operational procedures as outlined by the employer Essential Functions for job :
- Must be able to lift a tray weighing up to 25 lbs
- Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
- Must be able to bend, stoop, reach, lift and grasp
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to operate point-of-sale system and differentiate between monetary denominations
- Must be able to work with all Brand menu products
- Must be able to work with potentially hazardous chemicals
- Must have sufficient mobility to move and operate in confined work area
- Must be able to work inside and outside the restaurant
- Must be able to observe staff and all aspects of restaurant operations
- Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
- Must be able to tolerate extreme temperature changes in kitchen and freezer area This position is essential for maintaining our commitment to quality service and operational excellence.
Job Types:
Full-time, Part-time Pay:
$48,000.00 - $55,000.00 per yearBenefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance