Overview Join our dynamic team as a Firehouse Subs Shift Leader, where you'll be at the forefront of delivering exceptional customer service and managing daily restaurant operations with energy and enthusiasm. As a key leader, you'll oversee food preparation, ensure food safety standards, and supervise team members to create a welcoming and efficient environment. This role offers an exciting opportunity to develop your management skills while contributing to a vibrant hospitality setting. We are committed to fostering growth, teamwork, and excellence in every shift. Responsibilities Lead daily restaurant operations, including supervising food preparation, cooking, and food handling to maintain high-quality standards. Manage POS systems such as Aloha POS and Micros POS for accurate cash handling, order processing, and sales tracking. Oversee inventory control procedures to ensure proper stock levels, minimize waste, and support food cost management. Train and develop team members in food safety, customer service, kitchen procedures, and restaurant policies. Supervise shift activities, ensuring efficient workflow, timely service, and adherence to health and safety regulations. Handle customer inquiries and resolve issues promptly to ensure a positive dining experience. Assist with managing budgets, analyzing profit and loss reports, and supporting overall restaurant profitability. Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management. Demonstrated leadership skills in supervising teams within hospitality or restaurant settings. Familiarity with POS systems such as Aloha POS or Micros POS; cash handling experience required. Knowledge of food safety management practices and food industry regulations. Ability to perform basic math calculations accurately for inventory control and cash handling purposes. Excellent communication skills for staff training, managerial oversight, and customer interaction. Previous experience in restaurant management or assistant manager roles is highly preferred. Join us as a Firehouse Subs Shift Leader where your energy fuels our success! Bring your culinary expertise, leadership skills, and passion for hospitality to create memorable experiences for our guests while advancing your career in a fast-paced environment that values teamwork and excellence.