MOJO Family of Brands, a neighborhood-focused restaurant group in Overland Park, KS, is seeking a Shift Lead to support daily operations across its fast-casual and full-service concepts. The Shift Lead guides front-of-house teams during busy shifts, ensuring smooth service, accurate orders, and memorable guest experiences. Responsibilities include directing floor operations, assisting with training, monitoring quality and cleanliness, handling guest concerns, and supporting opening/closing duties. This role is ideal for hospitality professionals who thrive in fast-paced environments and want growth opportunities into higher leadership roles. Responsibilities Lead and supervise front-of-house team during assigned shifts Ensure outstanding guest service and resolve service issues promptly Coordinate table turns, wait times, and section assignments Support training and coaching of new and existing team members Monitor food quality, presentation, and order accuracy Oversee cash handling, tip reporting, and basic shift paperwork Enforce cleanliness, safety, and sanitation standards Communicate shift updates and issues to restaurant management Assist with opening and closing procedures Model MOJO Family of Brands' hospitality culture and service standards Required Skills Restaurant operations Guest service management Team leadership POS and cash handling Food safety and sanitation Shift scheduling and coordination Conflict resolution Staff training and coaching Time management Opening and closing procedures