A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Shift Lead - Board & Brew Laguna Niguel Blacktop Restaurant Group
LLC - 5.0
Laguna Niguel, CA Job Details Part-time $19.04 an hour 6 hours ago Benefits Employee discount Flexible schedule Qualifications Team leadership Managing hospitality teams Supervising experience Leading team collaboration initiatives Full Job Description Position Overview At Board & Brew, our Shift Leads help keep the energy high, the team organized, and the guest experience running smoothly from open to close. This role works closely with the General Manager and Head Shift Lead to support daily operations, guide the team during busy shifts, and help create the positive, community-driven vibe Board & Brew is known for. Whether you're helping organize positions, supporting the team during a rush, or jumping in to assist guests, Shift Leads are hands-on leaders who lead through example. We're looking for someone dependable, motivated, and team-focused who can stay calm under pressure while helping make every shift a great one. Core Responsibilities Support the General Manager and Head Shift Lead with daily restaurant operations Help organize team positions, breaks, and shift flow throughout the day Assist with training new cashiers and expos Support the team during busy shifts and help maintain smooth operations Communicate clearly and effectively with team members across all positions Help resolve guest concerns with professionalism and positivity Perform kitchen walkthroughs including food quality checks, taste tests, temperature checks, and prep accuracy Deliver food quickly, accurately, and in a clean, presentable manner Assist with cash handling, daily numbers, and bank deposits as needed Maintain cleanliness, organization, and food safety standards throughout the restaurant Complete assigned side work and operational tasks Step in wherever needed to support guests, teammates, and restaurant operations Qualifications Required Strong leadership and communication skills with the ability to support team members and maintain service standards. Ability to remain organized, adaptable, and efficient in a fast-paced environment. Reliable attendance, punctuality, and flexibility to meet scheduling needs. Ability to lead by example by demonstrating professionalism, accountability, and commitment to team success. Availability to work flexible schedules, including evenings, weekends, and holidays as business needs require. Preferred Six months or more of leadership or supervisory experience preferred. Previous restaurant or hospitality experience strongly preferred. Demonstrated commitment to providing excellent guest service and creating positive guest experiences. Ability to multitask, prioritize responsibilities, and maintain service quality during busy shifts. Experience with point-of-sale (POS) systems and cash handling procedures preferred. Physical Requirements & Working Conditions Ability to perform the essential functions of the position, with or without reasonable accommodation, including standing, walking, bending, and moving continuously throughout scheduled shifts; lift and carry up to 50 pounds; use hands and arms for serving, cleaning, and operating equipment; and work efficiently in a fast-paced restaurant environment. Must be able to read menus, safety materials, and POS screens. Work Schedule / Travel Requirements Availability to work a flexible schedule, including evenings, weekends, and holidays as needed. Occasional local or regional travel may be required for training and development opportunities. Travel requirements are expected to be infrequent and will be communicated in advance whenever possible. Notice to All Applicants This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. BRG reserves the right to modify this description at any time. Employment with BRG is at-will. Equal Opportunity Employment Blacktop Restaurant Group is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation BRG is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and California Fair Employment and Housing Act (FEHA). If you require an accommodation during the application or interview process, or to perform the essential functions of this role, please contact People & Culture.
