Shift Lead - Summerfield Tea Bar Rosemead Summerfield Tea Bar Rosemead, CA Job Details Part-time $18.81 an hour 1 hour ago Benefits Paid training Employee discount Qualifications Hospitality Teamwork Team supervision Team development POS Delegation Food Handler Certification Full Job Description Shift Lead | Shift Supervisor & Team Coach The steady hand that keeps a great shift running like clockwork. Location Rosemead Type Full-Time preferred

• Part-Time considered Pay $18.81 We're prioritizing full-time, career-minded applicants and building our teams around them. Part-time opportunities may still be available depending on each store's needs.

ABOUT SUMMERFIELD TEA BAR

Our Mission is to create a welcoming space where people can build real connection and community, one sip, one bite at a time. A world where every community has a place to socialize. Where strangers become friends, and every moment is a reason to stay. Not the biggest. Not the loudest. But a space built on a vision shaped by culture, community, and the belief that a sip can bring people together.

THE ROLE

The Shift Lead is the bridge between the team and management — the person who owns the floor while the shift is running. This role exists because a great store needs someone setting the pace, protecting the standard, and coaching in the moment, shift after shift. You're an experienced, certified barista learning to lead: delegating stations, keeping quality tight through the rush, resolving guest concerns with confidence, and making sure the store opens and closes exactly the way it should. When you run a shift well, guests feel it, the team learns from it, and the whole store gets stronger — and you're building the leadership skills every management role is founded on.

WHERE THIS LEADS

Shift Lead is where leadership begins. Here's what each stage develops, and how far it can go: Barista Master hospitality, craftsmanship, consistency, teamwork, and the guest experience. ↓ Shift Lead ← you are here Learn to coach, communicate, hold accountability, and lead others well. ↓ Assistant Manager Learn business operations, scheduling, hiring, inventory, and financial responsibility. ↓ Store Manager Run an entire business — develop leaders, own financial performance, and build a strong culture. ↓ Regional Leadership Support multiple locations, coach leaders, improve systems, and help shape company growth. ↓ Future Franchise Ownership For exceptional leaders, the potential to operate and grow their own Summerfield business as we expand. We promote from within whenever we can. Advancement here is earned through mastery and certification — and every stage builds real leadership, financial know-how, and long-term opportunity, not just a new title.

WHY YOU'LL LOVE BUILDING A CAREER HERE

Real leadership development — you'll learn to coach, communicate, and lead a team, not just run tasks Hands-on mentorship — supported by managers who are invested in developing you into one Structured growth — become a Lead Trainer and develop the barista coming up behind you Transferable leadership skills — the same foundation every management role that follows is built on Grow alongside a growing company — Assistant Manager and beyond are built from strong leads Ownership and trust — you run the floor, and your judgment shapes the shift

WHAT YOU'LL DO

Running the Shift Open and/or close the store using our 14-step opening and 16-step closing sequences — completed and photo-verified in Connecteam Set the pace on the floor: delegate stations, sequence builds in parallel, and keep the bar reset and stocked through peak Manage breaks, transitions, and coverage so the shift never loses momentum Keep quality consistent during promotions and high-volume rushes Coaching & Team Leadership Model the 7-step guest interaction and recipe standards, and coach teammates in real time when something drifts Support new-hire training toward Levels 1-2 as a Lead Trainer, using the 3-of-3 sign-off standard Give quick, factual, in-the-moment feedback that improves the next drink, not just the last one Keep communication clear and the floor calm — call-and-confirm, clean handoffs, no drama Guest Experience & Standards Resolve guest concerns using the LAST framework — Listen, Acknowledge, Solve, Thank — remaking, comping within authority, or escalating as appropriate Enforce SOP and food-safety compliance: temperature logs, sanitizer levels, labeling and FIFO, and two-step cleaning Oversee witness-verified cash — opening counts, mid-shift drops, and closing counts with correct variance handling on the Connecteam Cash Log Monitor par levels, flag low stock early, and keep the store ready for the next shift Ownership Mindset Take initiative — anticipate the rush and solve problems before they surface Protect the guest experience, our standards, and company assets on every shift you run Look after your team — set them up to win, and have their backs Own the outcome of your shift, not just your own tasks

WHAT WE'RE LOOKING FOR

Required 6+ months of barista, food service, or shift-lead experience Ability to lead by example and stay composed under pressure Strong communication and delegation skills Comfort working both front- and back-of-house Ability to obtain an ANAB-accredited Food Handler card within 30 days of hire Open availability preferred, including weekends Preferred Certified or near-certified barista (or ability to certify quickly on our standards) Prior coaching, training, or team-lead experience Familiarity with Toast POS and Connecteam Bilingual ability (a plus, not required)

THE PERSON WE'RE LOOKING FOR

We're looking for future leaders, not just capable hands — and we're honest that the bar is high. You'll thrive here if you want feedback, take pride in doing things right, and are someone who: Leads by example and holds the standard even when it's busy Stays calm and solution-focused under pressure Is dependable, proactive, and takes ownership of the whole floor Enjoys developing teammates and building their trust Welcomes coaching and wants to keep learning Is building a career and wants to become the kind of leader others follow

SCHEDULE EXPECTATIONS

Full-time schedules are our priority; part-time may be available based on store needs Open availability strongly preferred, including opening and closing shifts Weekend and holiday availability required Reliable presence through peak windows — you set the pace for the floor

PHYSICAL REQUIREMENTS

Standing, walking, and reaching for extended periods throughout a shift Lifting and carrying up to 30 lbs (ice, supplies, deliveries) Working in a fast-paced environment through peak windows Hands-on drink and food preparation, plus cleaning and sanitation tasks

WHY SUMMERFIELD?

Leadership is earned here, not handed out — and once you've earned it, we invest in you. If you're ready to take real ownership of a shift, develop a team around you, and build the skills that lead to running a store of your own, this is where that future starts. Picture where you could be a year from now. Step into leadership and build something meaningful. Become part of the next chapter of Summerfield.

Pay:

$18.81 per hour Expected hours: 20.0 - 35.0 per week

Benefits:

Employee discount Paid training

Work Location:

In person