Restaurant Shift Leader Ohana Hawaiian BBQ Santa Rosa Santa Rosa, CA Job Details Full-time From $20 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Teamwork Operations management Quick service & fast food restaurant experience Performance management Ability to follow instructions Food Handler Certification Interpersonal communication Full Job Description Job Overview Join our dynamic team as a Restaurant Shift Leader, where you will be the driving force behind delivering exceptional guest experiences and ensuring smooth restaurant operations during your shift. This energetic leadership role requires a proactive approach to supervising staff, managing food quality, and maintaining a lively, welcoming atmosphere. As a key team member, you will oversee daily restaurant functions, uphold food safety standards, and motivate your team to perform at their best. Your leadership will help foster a positive environment that encourages teamwork, efficiency, and outstanding customer service. Responsibilities Supervise and coordinate restaurant staff during shifts to ensure efficient service and adherence to company standards. Oversee food preparation and presentation, ensuring quality and consistency in every dish served. Manage POS systems for accurate order processing, cash handling, and sales tracking. Monitor inventory levels and assist with food ordering Enforce food safety protocols and hygiene standards to maintain compliance with health regulations. Lead staff training sessions on customer service, food handling, safety procedures, and operational tasks to promote continuous improvement. Handle customer inquiries or complaints promptly to ensure a positive dining experience and foster guest loyalty. Assist with shift management duties including scheduling, opening/closing procedures, and reporting on sales performance. Experience Proven experience in quick service or fast food restaurant environments with a strong background in food preparation. Prior supervisory or managerial experience in hospitality or restaurant management roles. Familiarity with POS systems for transaction processing and reporting. Hands-on experience in inventory control, food safety management, and food production techniques. Demonstrated ability to lead teams effectively through training, coaching, and performance management. Excellent communication skills with the ability to manage staff schedules and coordinate team efforts efficiently. Join us as a Restaurant Shift Leader if you're passionate about hospitality excellence! Bring your culinary expertise, leadership skills, and enthusiasm for creating memorable dining experiences while advancing your career in a vibrant environment dedicated to growth and teamwork.

Pay:

From $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Experience:

Quick service & fast food restaurant: 1 year (Preferred)

Work Location:

In person