A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Chick-fil-A Front of House Shift Leader Chick-fil-A - 3.8 Victorville, CA Job Details Full-time $23 - $25 an hour 7 hours ago Benefits Paid training Mileage reimbursement Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Kitchen health and safety standards Customer communication Stakeholder engagement Food service health code compliance Safety regulations Regulatory compliance Food sanitation practices Inclusive leadership practices Team development Leading team collaboration initiatives Safety standard operating procedures Delegation Team motivation (leadership skill) Cross-functional communication Team building
Full Job Description Location:
Chick-fil-A Bear Valley Rd & Mariposa, California 12180 Mariposa Rd, Victorville
CA 92395
Are you passionate about leading a team in a positive and people-focused environment? Do you thrive in ensuring efficiency and delivering high-quality customer experiences? Join Chick-fil-A as a Front of House Shfit Leader and be part of a loving and dynamic team where you will lead, train, and inspire team members to uphold the restaurant's Vision and Values. As a Front of House Shift Leader, you can open and close the restaurant, achieve daily goals, and ensure all team members are trained to the highest standards. This role offers a competitive wage between the $23-$25 range, along with benefits such as vacation time, health insurance, mental health benefit, and employee discounts. You will gain valuable leadership skills and be part of a culture that values teamwork, care, and excellence.
Position Type:
Full-time Qualifications:
Leadership Experience:
Minimum of 5 years of proven leadership experience, preferably in high-volume hospitality, retail, or fast-paced service environments.
Team Development:
Demonstrated ability to motivate and influence a diverse team, fostering an inclusive environment built on high performance and accountability.
Interpersonal Excellence:
Exceptional communication skills with the ability to interact professionally with guests and stakeholders at all levels of the organization.
Critical Thinking:
Strong organizational and time-management skills, with a proven ability to prioritize tasks and delegate effectively under pressure.
Operational Flexibility:
Full availability to work various shifts, including mornings, evenings, weekends, and holidays, to support the needs of the business.
Requirements:
Must be at least 18 years of age and authorized to work in the United States.
Physical Demands:
To successfully perform the essential functions of this role, the candidate must be able to:
Mobility:
Stand and walk for extended periods; frequently bend, stoop, squat, kneel, and reach both overhead and forward.
Lifting & Coordination:
Lift and move up to 50 pounds (e.g., food crates or equipment) and safely push/pull kitchen carts.
Manual Dexterity:
Climb step stools or ladders and demonstrate the hand strength/dexterity required to operate equipment and handle food items securely.
Regulatory Compliance:
Maintain strict adherence to the California Retail Food Code and all safety/sanitation protocols.
Key Responsibilities Hospitality Leadership:
Lead by example to ensure the team delivers exceptional \Second Mile Service\ and maintains a pristine, welcoming environment for every guest.
Operational Excellence:
Command shift operations by optimizing workflow and managing labor productivity in real-time to balance service speed with operational efficiency.
Team Development:
Actively coach and mentor Team Members, assisting with training to ensure all staff uphold Chick-fil-A's high standards of service and quality.
Financial Stewardship:
Oversee all cash handling procedures, including register reconciliation and financial security, ensuring 100% accuracy and integrity.
Compliance & Safety:
Ensure strict adherence to labor laws (including break coordination), food safety regulations, and workplace safety protocols, including incident reporting.
Strategic Communication:
Serve as a professional liaison between Front-of-House, Heart-of-House, and Senior Leadership to ensure seamless communication and goal alignment. Culture Expectation Maintains an encouraging and engaging attitude Maintains clear and open communication with Team Members and business leaders Leads with empathy and a servant's heart Adapts training approach based on different learning styles
Our Benefits Include:
A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay:
$23.00 - $25.00 / hour
Pay:
Bonus pay
Other Benefits:
Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Employee discount Paid training Mileage reimbursement
