Team Lead Nightjar Cannabis Dispensary - 1.0 Hamden, CT Job Details Full-time $22 an hour 4 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Qualifications Customer communication Teamwork Driver's License Attention to detail Organizational skills Retail management Full Job Description Team Lead - Nightjar Hamden Position details Nightjar's Team Lead is a collaborative and people-focused leader with strong operational and organizational skills. The Team Lead is a key member of its team and will assume a pivotal role in contributing to the day-to-day operations of our dispensary and supporting a dedicated team. This individual will be instrumental in delivering exceptional customer experiences, ensuring adherence to state regulations, and cultivating a positive work environment. Additionally, the Team Lead will focus significantly on training materials and optimizing processes, while also supporting the Inventory team, Budtenders, Techs, and Pharmacists. This is a full-time, non-exempt position eligible for overtime pay after 40 hours in a work week, paid biweekly, plus the ability to earn tips. Key Responsibilities Provides leadership, guidance, and support to dispensary staff, including Budtenders, Pharmacists, Techs, and Inventory specialists. Performs the retail and sales functions for both medical and adult-use POS transactions, reception coverage, and customer and patient intake. Conducts and assists with regular team training sessions to support professional development and ensure alignment with organizational objectives. Complete incident reports and documentation of incidents along with providing meaningful corrective actions. Opening/Closing procedures for the store including cash handling. Leads by example in delivering exceptional customer service and product knowledge to customers and patients. Collaborates with leadership to address any issues or concerns proactively. Monitors customer feedback and implements improvements to enhance the overall customer experience. Serve as a liaison to the community and local businesses and vendors. Oversees inventory control processes, including receiving, stocking, and tracking cannabis products, to ensure accurate inventory counts and compliance with state regulations. Assist with managing the inventory system tools and sheets to ensure inventory data and physical products are actively tracked and moved as required. Assists with communication with vendors and suppliers to maintain adequate stock levels and product variety, ensuring a diverse product offering. Ensures compliance with all relevant laws, regulations, and internal policies related to cannabis sales, security, record-keeping, and distribution. Performs other duties as assigned.

Qualifications:

• Previous experience in cannabis retail, overseeing teams, and inventory management.
• Strong understanding of local and state cannabis regulations and compliance requirements.
• Experience with Dutchie POS & eCommerce preferred but not required.
• Familiarity with Biotrack or similar cannabis tracking systems (preferred).
• Familiarity with Excel and/or Google Sheets (preferred).
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced, startup environment.
• Effective communication and teamwork skills.

Other Requirements:

Open availability, including weekends Extended time sitting, standing, walking, bending, and reaching Ability to lift and carry up to 40 pounds for a distance of 50 feet Must be eligible to be registered as an Employee with the state regulatory/licensing agency Minimum of 21 years of age Possess valid driver's license or state ID card Pass a state-required background check

Compensation and Benefits:

• Health, Dental and Vision insurance benefits offered

Disclaimer :

This job description outlines the general nature and level of work being performed by the Team Lead. It is not an exhaustive list of all responsibilities, duties, and skills required. Nightjar is a female-owned and led cannabis retail brand founded by cannabis industry pioneers on a mission to normalize the use and enjoyment of cannabis and to drive an independent, authentic and diverse cannabis industry and marketplace. Nightjar is a place where we can collectively celebrate the countless benefits that cannabis has to offer, free from stigma and judgment. At Nightjar, we want you to Enjoy Yourself. Nightjar Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law. Nightjar is a Soulstar Holdings portfolio company. We are committed to building an inclusive and supportive work environment where all employees can thrive and contribute to our mission to make space in the industry for diverse, independent and authentic business and brands.

Pay:

$22.00 per hour

Benefits:

Employee assistance program Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person