Shift Supervisor

• Vibrant Coffeehouse
• Bettendorf Vibrant Coffeehouse & Kitchen Bettendorf, IA Job Details Part-time $13
• $15 an hour 7 hours ago Benefits Flexible schedule Qualifications Food handling Customer communication Customer service Coaching Basic math In-person customer service Employee relationship building Shift management Simple food item preparation Cash register operations POS Leading team collaboration initiatives Managing kitchen staff Crew management Delegation Team motivation (leadership skill) Full Job Description The Vibe At Vibrant Coffeehouse + Kitchen , we're in the relationship business and just happen to sell incredible coffee and great food.

We're all about creating genuine connections and bringing our community together, one cup at a time. At Vibrant, we take pride in building an atmosphere designed to bring out the best in everyone who walks through our doors. When you join our team, you aren't just an "employee"; you're a partner in our shared success. It is a rewarding experience to work where people truly believe in themselves and make a difference. Money isn't everything, if you're unappreciated and miserable at work. Your mission? As a Shift Supervisor, You're the heartbeat of the shop. Whether the line is out the door or the kitchen is in a lunch rush, you're the go-to leader who keeps the energy high, the espresso flowing, and the team on point. You aren't just "managing a shift"

• you're coaching a crew and crafting a top-tier guest experience.

The Persona:

Who You Are We aren't just looking for a "boss"; we're looking for a Culture Catalyst . The Calm in the

Storm:

You stay cool when it's slammed and keep the team from spiraling.

The Social Architect:

You remember regulars' names and notice when a teammate needs a 5-minute breather.

The Craft Obsessive:

You take pride in a perfect latte art pour and a beautifully plated sandwich.

The Growth Mindset:

You're a quick study who wants to understand the "how" and "why" of the business.

Natural Director:

You know how to guide a team and delegate tasks without being "bossy"—you inspire people to move with purpose.

Pro Communicator:

You're great at talking to people—whether it's a teammate, a regular, or a first-time guest.

Team Player:

You're all about building relationships and making the shop a place where people actually want to work. What's In It for You (The Gain) We know you're looking for more than just a paycheck. Here is how this role levels you up:

Real Money:

Competitive pay plus daily tips (yes, they add up!).

Creative Input:

A voice in our daily specials, signage, and social media content.

Entrepreneurial Skills:

Learn to run a high-volume business and make decisions under pressure.

A Real Community:

You'll be part of a multi-location team across Illinois and Iowa, building a professional network of like-minded, ambitious people. What You'll Be Doing Own the

Floor:

Lead opening/closing procedures and ensure all checklists are 100% complete. Direct the

Flow:

Assign tasks, manage breaks, and jump in where needed (Bar or Kitchen).

Quality Control:

Oversee food prep (sandwiches, salads, bakery) and drink builds to ensure they meet our standards.

Problem Solve:

Act as the lead when the manager is out—handling guest feedback and tech issues like a pro.

Business Basics:

Balance cash drawers, update POS/signage, and log kitchen waste/invoices. Behind the

Scenes:

Handle the "brain work"—balancing cash drawers, updating the POS/signage with daily specials, and logging kitchen waste or invoices to keep our inventory tight.

Train & Level Up:

Onboard new teammates and mentor them on everything from steaming perfect milk to safe knife skills, food assembly, and kitchen safety. What You Bring to the Table (Basic Qualifications)

Track Record:

6+ months of fast-paced customer service + 6+ months of leading/coordinating a team of 2 or more.

Flexibility:

Available for early mornings, nights, weekends, and holidays. Can open or close at least 4 days a week .

Reliability:

You show up on time, every time (with or without reasonable accommodation).

The Skill set:

You can prep hot/cold dishes and craft specialty drinks to recipe—and coach others to do the same.

The Basics:

Strong math/cash handling skills, effective communication, and the stamina to be on your feet in a fast-paced environment. Ready to apply? Send your resume and a quick note about a memorable hospitality experience to

Pay:

$13.00

• $15.

00 per hour

Benefits:

Flexible schedule

Work Location:

In person