Job Summary We are seeking an energetic and motivated Supervisor/Shift Lead to join our dynamic food service team. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and lead a team of dedicated staff members. Your leadership will drive efficiency, maintain high standards of food quality and safety, and foster a positive work environment. This role offers an exciting opportunity to develop your management skills within a fast-paced, hospitality-focused setting, ensuring smooth shift transitions and operational excellence! Duties Supervise daily restaurant operations during assigned shifts, ensuring all activities run smoothly and efficiently Lead, motivate, and train staff members on food preparation, POS systems such as Aloha POS and Micros POS, and customer service standards Oversee food safety protocols, proper food handling, and sanitation practices to meet health regulations Manage inventory control, including stock levels, ordering supplies, and minimizing waste to optimize food management costs Handle cash transactions accurately through POS systems and perform cash handling duties with integrity Ensure timely food production and quality control in both quick service & fast food environments as well as casual dining or catering settings Assist with interviewing, onboarding, and training new team members to build a strong, competent workforce Monitor shift performance metrics, address customer concerns promptly, and resolve operational issues effectively Support kitchen management in coordinating food preparation processes and maintaining high standards of culinary excellence Uphold hospitality standards by creating a welcoming atmosphere for guests and fostering teamwork among staff Qualifications Proven supervising or shift management experience in a fast-paced restaurant or food service environment Strong knowledge of food preparation techniques, cooking methods, and food safety regulations Experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required Background in managing inventory control, budgeting, and food cost management Excellent leadership skills with the ability to train and develop staff effectively Familiarity with restaurant management practices including customer service excellence and team supervision Ability to handle multiple priorities efficiently while maintaining attention to detail Previous experience in hospitality management or kitchen management preferred; casual dining or hotel experience is a plus Strong communication skills with the ability to interview candidates and provide constructive feedback Knowledge of food industry standards across various settings such as catering, banquet events, bar operations or coffee shop environments is advantageous Join us in delivering outstanding dining experiences! We're committed to fostering a vibrant work environment where leadership thrives through passion for hospitality. This paid position offers valuable opportunities for growth within the food industry—empowering you to lead with confidence while ensuring every guest leaves satisfied!

Pay:

$16.00 - $23.00 per hour

Experience:

Restaurant Leadership:

2 years (Required)

Work Location:

In person