Restaurant Supervisor Billy's Famous Roast Beef Wakefield, MA Job Details Full-time $24 - $29 an hour 3 hours ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Snacks provided Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Teamwork Operations management Quick service & fast food restaurant experience Supervising experience Leadership Full Job Description Job Description Billy's Famous Roast Beef is seeking a dependable and organized Restaurant Supervisor to support daily restaurant operations and help lead the service team. This role involves coordinating staff activities, maintaining food and service standards, assisting customers, monitoring order accuracy, and helping ensure efficient service throughout each shift. The ideal candidate has strong communication and leadership skills and is comfortable working in a fast-paced restaurant environment. Key Responsibilities Support daily restaurant operations and customer-service activities. Coordinate staff assignments and workflow throughout each shift. Guide and support kitchen, counter, and front-of-house team members. Monitor food quality, order accuracy, and service standards. Assist with training, onboarding, and coaching new employees. Respond to customer questions, requests, and routine service concerns professionally. Help maintain efficient order flow for dine-in, pickup, and takeout service. Monitor food, beverage, packaging, and restaurant supply levels. Assist with inventory organization, receiving, and restocking. Support POS operations and routine cash-handling procedures. Maintain clean, organized, and properly stocked kitchen and service areas. Assist with opening and closing procedures and daily checklists. Communicate staffing, supply, and operational needs to restaurant management. Follow food-safety, sanitation, workplace, and company procedures. Qualifications Previous restaurant, fast-food, hospitality, or food-service experience. Previous supervisory, shift-lead, or team-lead experience is preferred. Strong communication, leadership, and customer-service skills. Dependable, punctual, and well organized. Ability to prioritize tasks in a busy restaurant environment. Good attention to food quality, cleanliness, and order accuracy. Familiarity with POS systems and restaurant procedures. Ability to support, train, and work effectively with team members. Professional and respectful approach to customers and coworkers. Benefits On-the-job training and management support. Opportunities to develop leadership and restaurant operations skills. Flexible scheduling may be available. Employee meal discounts or restaurant perks may be available. Supportive and team-oriented work environment. Additional benefits may vary by position and employment status. About the Company Billy's Famous Roast Beef provides a restaurant environment focused on roast beef and other menu offerings, friendly hospitality, and efficient customer service. The team works together to maintain organized daily operations and provide customers with a welcoming dining and takeout experience.

Pay:

$24.00 - $29.00 per hour Expected hours: 34.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person