Company Overview East Coast Wings + Grill is a vibrant, family-oriented full-service restaurant franchise renowned for its flavorful Buffalo Wings and diverse menu options that cater to all tastes. With a strong presence across the nation, the franchise is celebrated for its exceptional franchisee support and commitment to customer satisfaction. Job Summary We are seeking an energetic and detail-oriented Restaurant Shift Leader to join our dynamic team. In this pivotal role, you will oversee daily restaurant operations during your shift, lead staff to deliver outstanding customer service, ensure food quality and safety standards are met, and maintain a positive, efficient work environment. Your leadership will drive the success of each shift, fostering teamwork and operational excellence. Duties Supervise and coordinate restaurant activities during assigned shifts to ensure smooth operations Lead and motivate team members, providing coaching, training, and support to enhance performance Oversee food preparation, cooking, and food handling processes to uphold quality standards Manage POS systems such as Aloha POS and Micros POS for order processing and transactions Control inventory levels, monitor stock rotation, and assist with ordering supplies as needed Enforce food safety protocols and cleanliness standards in compliance with health regulations Handle cash transactions accurately, perform cash handling duties, and reconcile registers at shift end Requirements Proven experience in casual dining restaurant management with supervisory responsibilities Strong knowledge of food preparation, cooking techniques, and food safety management Familiarity with POS systems including Aloha POS and Micros POS; experience with cash handling Excellent leadership skills with experience managing hospitality teams or supervising staff Ability to perform basic math calculations accurately for inventory control and transaction processing Prior experience in casual dining or fine dining environments is a plus; banquet or catering experience is advantageous Exceptional customer service skills combined with effective managerial communication Demonstrated ability to train staff, manage shifts efficiently, and handle restaurant operations under pressure Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your passion for hospitality, your management expertise, and your enthusiasm for creating memorable dining experiences. We're committed to supporting your growth as you lead our team toward excellence every day!

Pay:

From $16.00 per hour

Benefits:

Employee discount

Work Location:

In person