Crew Member - Full time Wetzel's Pretzels - 3.5 Paramus, NJ Job Details Full-time From $18 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Kitchen health and safety standards Retail sales transactions Retail customer service procedures Food mixers Food service customer order management Equipment safety procedures Guest relations Food service health code compliance Quick service & fast food restaurant experience Food service cleaning Menu item upselling Answering guest questions Cash register operations Food safety sanitizing procedures Toast POS Payment processing in food service Baking ingredient preparation Fast food restaurant experience Retail math Oven and range use Suggestive selling POS systems Entry level Time management Full Job Description Overview Join our dynamic team as a full-time Crew Member and become the heart of our fast-paced food service operation! In this energetic role, you will be the first point of contact for customers, delivering exceptional service while preparing and serving delicious food in a clean, efficient environment. Your enthusiasm and dedication will help create memorable experiences for every guest, fostering a welcoming atmosphere that keeps customers coming back. This position offers an exciting opportunity to develop your skills in food preparation, customer service, and retail sales transactions—all while working in a lively team environment. Responsibilities Prepare and assemble food items efficiently according to established recipes and quality standards Baking, dealing with 600 degrees oven, prepping food (including making dough), shaping pretzels, and buttering. Operate POS systems such as Toast to process customer orders accurately and swiftly Manage food service customer orders, ensuring timely delivery and satisfaction Upsell menu items to enhance customer experience and increase sales opportunities Maintain a clean workspace by adhering to sanitation and food safety guidelines throughout your shift Handle cash register operations, process cash and card transactions, and give accurate change Operate kitchen equipment safely, including Oven, Dough Mixer, and other food prep tools Provide friendly customer service by greeting guests, taking orders, and addressing inquiries with enthusiasm Assist in food handling procedures to ensure compliance with health regulation Able to work day shift 9am-4pm, night shift at least 2 times a week 12pm-8pm Working Saturdays is a must

Experience:

Previous experience in quick service or fast food restaurants is highly preferred especially Wetzel's Pretzels OR Auntie Anne's. Familiarity with POS systems such as Toast is a plus Food preparation or culinary experience is advantageous but not mandatory—training will be provided Strong time management skills to handle multiple tasks efficiently during busy periods Basic math skills for processing cash transactions accurately Experience in food safety management, sanitation practices, or kitchen operations is beneficial Customer service background with a focus on creating positive guest interactions

Pay:

From $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person