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Embassy Suites Gatlinburg Resort
Breakfast/Lunch Supervisor
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Tennessee data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$34,739 / year median in Tennessee
+15% projected growth
Job Description
Responsibilities:
- Oversee daily operations of the breakfast buffet restaurant, ensuring smooth and efficient service
- Manage and train restaurant staff, including servers, hosts, and kitchen staff
- Monitor food quality and presentation to maintain high standards
- Handle customer inquiries, complaints, and feedback in a professional manner
- Coordinate with the kitchen to ensure timely preparation and delivery of food.
- Develop and implement strategies to increase customer satisfaction and loyalty
- Plan and execute special events, such as banquets or catering services
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
Experience:
- Previous experience in high volume restaurant management/supervisor or a related field
- Strong customer service skills with a focus on providing exceptional dining experiences
- Knowledge of food service industry trends and best practices
- Familiarity with restaurant software for point-of-sale systems
- Ability to effectively communicate with staff, customers, and vendors
- Experience in team management, including hiring, training, and scheduling employees
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.Job Type:
Full-time Pay:
$20.00- $25.