JOB TITLE

Food and Beverage Supervisor

DEPARTMENT

Dining Room

REPORTS TO

General Manager

POSITION PURPOSE

The primary purpose of a Food and Beverage Supervisor is to lead, manage, and support food and beverage operations to ensure smooth operations, exceptional customer service, and the achievement of operational goals. They act as a bridge between management and frontline staff, ensuring that policies and procedures are followed, standards are maintained, and the team is motivated and productive.

DUTIES AND RESPONSIBILITIES

Assign server, bartender, and busser stations Ability to supervise staff to ensure that all tasks are completed on time Assist with opening and closing procedures as assigned Communicate daily operational needs between management and team members Monitor opening, running, and closing side work assignments Ensure staff have accurately recorded all tip outs Complete end of shift checkout procedures for staff Monitor guest service standards and team member interactions Evaluate staff performance and provide coaching and training where necessary Ability to resolve any customer disputes or complaints

EDUCATION AND EXPERIENCE

Prior leadership or supervisory experience in food and beverage operations preferred A minimum of 3 years experience in a similar role. Ability to work well in a stressful and fast-paced environment. Excellent problem-solving and conflict management abilities. Outstanding communication and organizational skills. Must have flexible schedule to include working weekends and holidays during busy season.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Must be able to independently lift, carry, push, and pull up to fifteen (15) pounds Must be willing to work swing shifts, weekends and holidays as directed by management Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis Must be able to operate general computer equipment including laptop, keyboard, and mouse with ease Must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs, both indoors and outside in a variety of weather conditions (rain, wind, heat)

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. 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