Shift lead Buffalo Wild Wings - Go - 2.1 Edinburg, TX Job Details Part-time $10 - $11 an hour 1 day ago Benefits Flexible schedule Qualifications Teamwork Operations management Quick service & fast food restaurant experience Team development Meal preparation Full Job Description Job Overview We are seeking an energetic and motivated Shift Lead to join our dynamic team! As a Shift Lead, you will play a vital role in ensuring smooth daily operations, delivering exceptional customer service, and leading our hospitality team with enthusiasm and professionalism. This position offers an exciting opportunity to develop your leadership skills while working in a fast-paced, food-focused environment. You will oversee food preparation, manage POS systems, supervise staff, and uphold food safety standards—all while creating a welcoming atmosphere for our guests. The ideal candidate is passionate about the food industry, possesses strong management abilities, and thrives in a team-oriented setting. Responsibilities Supervise daily restaurant operations during your shift, ensuring high-quality food service and customer satisfaction. Lead and motivate team members by providing training, guidance, and support to foster a positive work environment. Oversee food preparation and cooking processes to maintain consistency, quality, and safety standards. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy. Control inventory levels through monitoring stock, conducting audits, and assisting with food management practices. Enforce food safety protocols and ensure compliance with health regulations to guarantee safe food handling. Assist with staff scheduling, interviewing potential team members, and managing shift coverage to optimize productivity. Handle customer inquiries or concerns promptly to ensure an excellent dining experience. Support kitchen management by supervising food production, catering events, or banquet services as needed. Analyze profit and loss reports to identify opportunities for operational improvements and cost control. Skills Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and cooking. Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing. Demonstrated leadership skills with experience managing hospitality teams or supervising staff. Knowledge of food safety management practices and proper food handling procedures. Ability to perform basic math calculations accurately for cash handling and inventory control. Strong communication skills for effective managerial oversight and team training. Experience in restaurant management, including shift management, budgeting, and profit analysis. Excellent customer service skills with a focus on creating positive guest experiences. Capable of multitasking in a fast-paced environment while maintaining attention to detail. Background in culinary arts or hospitality management is preferred but not required. Join us as a Shift Lead and be part of a vibrant team dedicated to delivering exceptional food experiences! Your leadership will inspire your team while ensuring every guest leaves satisfied—making each shift rewarding for everyone involved!

Pay:

$10.00 - $11.00 per hour

Benefits:

Flexible schedule

Work Location:

In person