Find Jobs
Find Jobs Near You – Available Work in Your Location
Bilingual Call Center Agent - Edinburg
Career Insights for Call Center Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,730 / year median in Texas
+5% projected growth
Job Description
More Like This
Between $16.00 and
$18.50
Per Hour DOE (Depends on Experience)
Position range in Hidalgo County $11.87
•$19.15 Per hour Bilingual Call Center Agent
•Edinburg
ANSWERONE
•MAP
COMMUNICATIONS INC
Occupation:
Customer Service Representatives
Location:
EDINBURG, TX
•78539
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Posted:
07/21/2026
Positions available: 10
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/02/2026
Expires:
10/02/2026
Job #: 17043817
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for . MAP Communications is accepting applications in our call center for Full Time Bilingual inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy! This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Must be fluent in Spanish and English Our benefits for Full Time Employees include: Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance Compensation:
$18.50/Hr with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16/Hr.
Shifts Offered:
Full Time
•40 hours per week, 10 hour shifts
Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Don't miss out on this opportunity
•Apply Today!