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Thirsty Cow Korean BBQ
Lead Server
Career Insights for Waiter / Waitress
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$33,929 / year median in California
+11% projected growth
Job Description
Thirsty Cow KBBQ is one of the busiest and most recognized Premium All-You-Can-Eat (AYCE) Korean BBQ restaurants in the City of Industry and San Gabriel Valley. We have built our reputation by serving top-quality meats, exceptional hospitality, and an elevated Korean BBQ dining experience that sets us apart from the typical AYCE restaurant. As our restaurant continues to grow, we are looking for an experienced Team Lead who shares our commitment to excellence. This is a hands-on leadership role where you'll provide outstanding service, develop and mentor team members, and help ensure every guest leaves with an exceptional dining experience. This position is also part of our leadership development program and will regularly serve as the Floor Manager for at least one shift each week. ResponsibilitiesTeam Lead Deliver exceptional customer service while serving tables in a fast-paced, high-volume environment. Create memorable dining experiences that exceed guest expectations. Train, coach, and mentor new and junior servers. Lead by example through professionalism, teamwork, and accountability. Assist with opening, closing, side work, and daily front-of-house operations. Resolve guest concerns promptly and professionally. Collaborate with management to maintain the highest standards of service and efficiency. Floor Manager (Minimum One Shift Per Week) Manage all front-of-house floor operations during assigned shifts. Supervise servers and support staff to ensure smooth and efficient service. Monitor service quality and restaurant flow during peak business hours. Ensure every guest receives an exceptional dining experience from arrival to departure. Provide leadership, coaching, and real-time support to the service team. Address guest concerns and ensure prompt resolution. Coordinate with kitchen staff and management to maintain operational excellence. QualificationsRequired Minimum 3 years of food service experience in a Korean BBQ restaurant. Strong experience serving tables in a high-volume restaurant. Experience training, mentoring, or leading front-of-house team members. Excellent customer service and communication skills. Ability to thrive under pressure while maintaining a positive attitude. Reliable, punctual, and team-oriented. Availability to work evenings, weekends, and holidays. Why Join Thirsty Cow KBBQ? Be part of one of the busiest and highest-rated Premium AYCE Korean BBQ restaurants in the San Gabriel Valley. Work with premium ingredients and serve guests who appreciate exceptional quality and hospitality. Gain valuable leadership experience by taking on regular Floor Manager responsibilities. Enjoy opportunities for career growth within a fast-growing restaurant. Competitive compensation based on experience. Employee meal discounts and a supportive, team-focused culture. If you're an experienced Korean BBQ professional who is passionate about hospitality, leadership, and delivering unforgettable dining experiences, we'd love to have you join the Thirsty Cow KBBQ team.