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O9
Ocean 99 Restaurant
Restaurant Server | Elevated Dining
Career Insights for Waiter / Waitress
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Scorecard
Based on Delaware data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,015 / year median in Delaware
+13% projected growth
Job Description
We are seeking year round , or seasonal servers to become a part of our team! This individual should be outgoing, positive, and make guests feel welcome. In this position, Servers will be responsible for informing guests about out menu, taking food and beverage orders accurately, delivering them in a timely manner, making sure the needs of the guests are met, and participating in banquet events as required. This individual should have an eye for detail, be able to work well under pressure with hosts/hostesses, cooks, bussers and management, and should thrive in a fast paced environment. Responsibilities Greet guests warmly and guide them to their tables with professionalism and enthusiasm. Present menus confidently, highlighting specials and upselling premium dishes or beverages to enhance the dining experience. Take accurate food and beverage orders using POS systems, ensuring timely and precise communication with the kitchen and bar staff. Serve food and drinks efficiently while maintaining presentation quality and adhering to food safety and sanitation standards. Monitor guest satisfaction throughout their meal, promptly addressing any concerns or special requests to ensure a positive experience. Manage cash handling, billing, and cashiering duties accurately. Assist with bussing tables, resetting dining areas quickly during busy hours, and supporting host/hostess duties when needed. Maintain thorough knowledge of menu items, ingredients, wine pairings, and current promotions to maximize sales opportunities through effective upselling. Uphold cleanliness and sanitation standards in all food handling, serving areas, and guest spaces in compliance with health regulations. Collaborate seamlessly with kitchen staff to ensure smooth operations during service shifts while demonstrating excellent time management skills. In a timely manner, provide a warm welcome to guests upon arrival and engage in conversation. Provide a unique, personalized experience to guests through personal connections and genuine interactions with the ability to remain professional Check guest identification to ensure they meet minimum age requirements for consumption of alcoholic beverages Perform other restaurant duties as assigned Qualifications Minimum 18 years of age. Must be able to obtain DE ABC Certification. Proven experience in fine dining restaurants or upscale food service environments is highly preferred. Strong customer service skills with a friendly demeanor and ability to build rapport with diverse guests. Knowledge of food safety protocols, sanitation practices, and proper food handling techniques. Knowledge of alcohol and alcohol service. Ability to multitask efficiently in a high-pressure setting while maintaining attention to detail. Excellent communication skills for clear interaction with guests and team members alike. Basic math skills for accurate bill calculation and cash handling; previous cashiering experience is advantageous. Culinary or kitchen experience can be a plus for understanding food preparation processes. Possess basic math skills and have the ability to handle money and operate a POS system Be able to work in a standing position for long periods of time Be able to safely lift and easily maneuver trays of food frequently weighing up to 25-30 lbs. Ability to maintain a high degree of pace and intensity for an extended period of time Excellent written and verbal communication skills Must be reliable and dependable; adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts Must be able to communicate fluently in English